Strateškim jacanjem vidljivosti i ucinka rada Europskog ombudsmana želim pomoci institucijama EU-a da postanu ucinkovitije, transparentnije i odgovornije.

Emily O'Reilly, 30. lipnja 2014.
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Ombudsman asks Commission to reassess Barroso appointment

The Ombudsman has asked that former Commission President Barroso’s employment with Goldman Sachs Bank be reassessed by its Ethics Committee

Ombudsman launches ‘fast-track’ complaint procedure for access to documents

Under the new system the Ombudsman aims to take a decision within two months of receiving  an access to document complaint

Ombudsman launches list of Dos & Don’ts to help EU officials deal with lobbyists

The European Ombudsman, Emily O'Reilly, has published practical advice for EU officials on interacting with interest representatives.

Ombudsman urges appropriate Brexit transparency

The European Ombudsman has asked the European Commission to ensure transparency during the upcoming Brexit negotiations

Ombudsman says Member States must open up their opaque negotiations on EU laws

The Ombudsman has called on the Council to put in place measures to make EU law-making more accessible to the public.

Podnesite pritužbuZahtjev za informacijama

Što radimo

Europski ombudsman istražuje pritužbe o nepravilnostima u djelovanju institucija, tijela, ureda i agencija EU-a.

Pritužbu Ombudsmanu mogu uložiti građani i prebivatelji država članica EU-a. Isto tako mogu se pritužiti poduzeća, udruge i druge pravne osobe s registriranim sjedištem u državi članici EU-a.

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Tko smo

Emily O'Reilly preuzela je dužnost Europske ombudsmanice 1. listopada 2013.

Radila je kao pucka pravobraniteljica u Irskoj i kao povjerenica za informiranje u Irskoj (2003.-2013.) te je nagradivana politicka urednica, izvjestiteljica i spisateljica.

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Naša institucija ima kvalificirano, višejezicno osoblje.

To znaci da vašu pritužbu možemo rješavati na vašem jeziku kao jednom od 24 službena jezika EU-a. Takoder smo predani tome da svoju uslugu ucinimo potpuno pristupacnom osobama s invaliditetom.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Što je novo?

  • 2018. travanj 25
    • Otvoreni predmet -
      Accessibility for visually impaired candidates of competitions organised by the European Personnel Selection Office
    • Otvoreni predmet -
      Alleged failure of the European Commission to ensure an impartial and transparent selection process of experts for a working group of the Scientific Committee on Health and Environmental and Emerging Risks (SCHEER)
    • Otvoreni predmet -
      The European Commission’s failure to handle properly the updating of the TMR Regulation with new alternatives to animal testing
    • Otvoreni predmet -
      The adequacy of the Commission’s reaction concerning alleged human rights violations in a home for persons with disabilities co-funded by the EU
  • 2018. travanj 24
    • Odluka -
      Decision in case 1286/2017/KM on the European Commission’s handling of a request for access to documents on salary data for civil servants in the Member States of the European Union
  • 2018. travanj 18
    • Priopćenje za tisak -
      Ombudsman expresses disappointment at ECB response on President Draghi’s ‘Group of 30’ membership
    • Dopisi -
      Reply from the European Central Bank concerning the recommendations of the European Ombudsman on the involvement of the ECB's President and members of its decision-making bodies in the ’Group of Thirty’ (1697/2016/ANA)
  • 2018. travanj 17
    • Dopisi -
      Reply from President Juncker to the Ombudsman's letter concerning securing appropriate stakeholder input in the Brexit negotiations and potential for further progress on transparency
    • Otvoreni predmet -
      The European Commission’s partial refusal of access to documents concerning the Turkish Stream Pipeline project
    • Preporuka -
      Recommendation of the European Ombudsman in case 366/2017/AMF on the handling of alleged lack of equal opportunities for staff at the European Investment Bank and the functioning of its whistleblowing procedure