Strateškim jacanjem vidljivosti i ucinka rada Europskog ombudsmana želim pomoci institucijama EU-a da postanu ucinkovitije, transparentnije i odgovornije.

Emily O'Reilly, 30. lipnja 2014.
60th Rome Treaty anniversaryYour Europe - The portal to on-line European and national public services

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Podnesite pritužbuZahtjev za informacijama

Što radimo

Europski ombudsman istražuje pritužbe o nepravilnostima u djelovanju institucija, tijela, ureda i agencija EU-a.

Pritužbu Ombudsmanu mogu uložiti građani i prebivatelji država članica EU-a. Isto tako mogu se pritužiti poduzeća, udruge i druge pravne osobe s registriranim sjedištem u državi članici EU-a.

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Tko smo

Emily O'Reilly preuzela je dužnost Europske ombudsmanice 1. listopada 2013.

Radila je kao pucka pravobraniteljica u Irskoj i kao povjerenica za informiranje u Irskoj (2003.-2013.) te je nagradivana politicka urednica, izvjestiteljica i spisateljica.

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Naša institucija ima kvalificirano, višejezicno osoblje.

To znaci da vašu pritužbu možemo rješavati na vašem jeziku kao jednom od 24 službena jezika EU-a. Takoder smo predani tome da svoju uslugu ucinimo potpuno pristupacnom osobama s invaliditetom.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Što je novo?

  • 2017. studeni 21
    • Govor -
      Address to LIBE Committee, European Parliament
    • Odluka -
      Decision in case 1616/2016/MDC on the alleged failure by Frontex to make public Serious Incident Reports concerning Frontex or joint operations in Bulgaria
  • 2017. studeni 20
  • 2017. studeni 16
    • Odluka -
      Decision of the European Ombudsman in her strategic inquiry OI/6/2014/NF concerning the composition and transparency of European Commission expert groups
  • 2017. studeni 15
    • Govor -
      Address to European Parliament on Annual Report 2016
    • Dopisi -
      European Ombudsman targeted consultation - The Joint Sickness Insurance Scheme (JSIS) and the UN Convention on the Rights of Persons with Disabilities (UNCRPD) (OI/4/2016/EA)
  • 2017. studeni 06
    • Odluka -
      Decision in case 1767/2017/KM on how Frontex handled a request for access to documents relating to the Triton Joint Operation on border control
    • Odluka -
      Decision in case 1723/2017/TE on the Court of Justice of the EU’s alleged failure to reply appropriately to a request for access to documents
  • 2017. listopad 30
    • Dopisi -
      Reply from the European Commission to the Ombudsman's inquiry into complaint 811/2017/EA on whether the ‘Group of Personalities' should be considered to be an expert group