Strateškim jacanjem vidljivosti i ucinka rada Europskog ombudsmana želim pomoci institucijama EU-a da postanu ucinkovitije, transparentnije i odgovornije.

Emily O'Reilly, 30. lipnja 2014.
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European Network of Ombudsmen Conference 2017

The annual European Network of Ombudsmen 2017 conference took place on 19 and 20 June.  Videos of the four sessions covering 'populism' in the EU; Brexit and citizens' rights; open governance;  and current and future challenges for Ombudsmen ...

Ombudsman's Annual Report 2016

The European Ombudsman, Emily O'Reilly, has launched her Annual Report for 2016. Concerns about transparency in the EU administration accounted for the biggest proportion of the cases

Ombudsman launches list of Dos & Don’ts to help EU officials deal with lobbyists

The European Ombudsman, Emily O'Reilly, has published practical advice for EU officials on interacting with interest representatives.

Ombudsman urges appropriate Brexit transparency

The European Ombudsman has asked the European Commission to ensure transparency during the upcoming Brexit negotiations

Ombudsman asks nine questions on handling of Commissioners’ post-mandate jobs

European Ombudsman, Emily O'Reilly, has asked the Commission to reply to nine questions about the role of its Ad Hoc Ethical Committee and how the Commission deals with the post-mandate activities of Commissioners, including its ...

Podnesite pritužbuZahtjev za informacijama

Što radimo

Europski ombudsman istražuje pritužbe o nepravilnostima u djelovanju institucija, tijela, ureda i agencija EU-a.

Pritužbu Ombudsmanu mogu uložiti građani i prebivatelji država članica EU-a. Isto tako mogu se pritužiti poduzeća, udruge i druge pravne osobe s registriranim sjedištem u državi članici EU-a.

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Tko smo

Emily O'Reilly preuzela je dužnost Europske ombudsmanice 1. listopada 2013.

Radila je kao pucka pravobraniteljica u Irskoj i kao povjerenica za informiranje u Irskoj (2003.-2013.) te je nagradivana politicka urednica, izvjestiteljica i spisateljica.

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Naša institucija ima kvalificirano, višejezicno osoblje.

To znaci da vašu pritužbu možemo rješavati na vašem jeziku kao jednom od 24 službena jezika EU-a. Takoder smo predani tome da svoju uslugu ucinimo potpuno pristupacnom osobama s invaliditetom.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Što je novo?

  • 2017. rujan 20
    • Govor -
      Address to ICIC on the future of transparency and access to information
  • 2017. rujan 13
    • Priopćenje za tisak -
      Ombudsman welcomes proposals to strengthen Commissioner ethics and transparency rules
  • 2017. rujan 08
    • Dopisi -
      Reply from First Vice President Timmermans to the European Ombudsman concerning suggestions for improvement of the European Citizens Initiative procedure
  • 2017. rujan 06
    • Otvoreni predmet -
      The European Commission’s handling of a request for prolongation of part-time work as a reasonable accommodation for a seriously ill staff member
  • 2017. kolovoz 30
    • Dopisi -
      Reply from the Council to the Ombudsman's strategic inquiry OI/2/2017/AB on access to documents relating to Council preparatory bodies when discussing draft EU legislative acts
  • 2017. kolovoz 29
  • 2017. kolovoz 08
    • Otvoreni predmet -
      The Council’s refusal, following a request from an MEP, to give public access to the opinion of its Legal Service concerning an interinstitutional agreement on a Transparency Register
    • Otvoreni predmet -
      The European Commission’s handling of a request for access to documents on salary data for civil servants in the Member States of the EU
    • Otvoreni predmet -
      The Commission’s handling of a request from AccessInfo Europe to give public access to the opinions of its Legal Service concerning the transparency register
  • 2017. kolovoz 04
    • Otvoreni predmet -
      Commission’s failure to give access to documents on its infringement proceedings against Hungary concerning works on the Paks II Nuclear Power Plant