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In focus

Business continuity at the European Ombudsman during COVID-19 measures

In response to efforts to limit the spread of COVID-19, the European Ombudsman’s Office has introduced 100% teleworking (remote working) for all staff members from 16 March. This is in line with the measures introduced by other EU institutions and the host Member States in which the two offices of the Ombudsman are located.

Under the measures in place, the Ombudsman’s Office aims to ensure business continuity. There should be no disruption to our core service provision, in particular for complainants and those seeking assistance from the Ombudsman.

What we do


The European Ombudsman works to promote good administration at EU level. The Ombudsman investigates complaints about maladministration by EU institutions and bodies, as well as proactively looking into broader systemic issues.