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In focus

Ombudsman makes suggestions to improve accountability of Frontex's work

The Ombudsman has made a series of suggestions to Frontex to improve the accountability of its operations and to ensure that people know there is a complaints mechanism they can use if their fundamental rights have been breached.

The suggestions follow a six-month own initiative inquiry assessing how Frontex has implemented new rules - in force since November 2019 - on its complaints mechanism and the Fundamental Rights Officer.

What we do


The European Ombudsman works to promote good administration at EU level. The Ombudsman investigates complaints about maladministration by EU institutions and bodies, and also proactively looks into broader systemic issues.

Video transcript