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Affichage 1 - 20 des 723 résultats

Decision of the European Ombudsman in her strategic inquiry OI/4/2016/EA into how the European Commission treats persons with disabilities under the Joint Sickness Insurance Scheme for EU staff

Jeudi | 04 avril 2019

In 2015, a UN Committee found that the health insurance scheme for EU staff members, the Joint Sickness Insurance Scheme (JSIS), does not comply with the UN Convention on the Rights of Persons with Disabilities (UNCRPD). The committee recommended that the JSIS be revised to offer comprehensive coverage for disability-related health needs.

After receiving complaints from staff members, who had encountered problems getting their own or their family members’ medical expenses fully reimbursed, the Ombudsman conducted a strategic inquiry. She found that the failure of the European Commission to take any effective action in response to the committee’s recommendation amounted to maladministration. She thus recommended that the Commission revise the rules governing the JSIS. She also made a number of suggestions to the Commission relating to how the needs of persons with disabilities are covered under the JSIS, as well as on the need to train staff and properly consult stakeholders to ensure the JSIS reflects the needs of persons with disabilities.

The Commission replied, stating that it will revise the rules governing the JSIS and will take action to follow up on most of the Ombudsman’s suggestions.

As the Commission has accepted her recommendation, the Ombudsman closes her strategic inquiry. Given the importance of the issue, she asks the Commission to report back within six months on the implementation of the recommendation. The Ombudsman also confirms her suggestion on the need for the Commission to review its 2004 rules on accommodating the needs of staff with disabilities.

Decision in case 1455/2015/JAP on the conditions at a test centre for a selection competition organised by the European Personnel Selection Office

Mardi | 07 novembre 2017

The case concerned the European Personnel Selection Office’s (EPSO) handling of a complaint about the conditions at a test centre for a selection competition for EU civil servants. The complainant had been assigned a computer beside the entrance door, and claimed the disruption caused by people entering and leaving the room negatively affected her performance. Her attempts to have her concerns dealt with by staff at the test centre were unsuccessful and she subsequently complained to EPSO. Dissatisfied with how EPSO dealt with her complaint, she then turned to the Ombudsman.

The Ombudsman inquired into the issue and requested that EPSO look into the complaint more thoroughly. The Ombudsman’s inquiry team also met with representatives from EPSO and the contractor responsible for managing the tests, and visited a test centre at EPSO’s headquarters. The Ombudsman concluded that, overall, further inquiries in this case were not justified; however, she made a number of suggestions for improvement to EPSO.

Decision in case 969/2016/JN on the rejection by the European Union Advisory Mission Ukraine of the complainant’s application in a selection procedure

Vendredi | 13 janvier 2017

The case concerned the rejection by the European Union Advisory Mission Ukraine (EUAM) of the complainant’s application in a selection procedure. The Ombudsman inquired into the issue and found that there was no maladministration as regards the rejection of the application. The Ombudsman further found that a one-level administrative review mechanism is sufficient. Finally, the Ombudsman was pleased to be informed that the European External Action Service has now decided to amend the message it sends to rejected candidates in order to include information on available remedies.

Décision de la Médiatrice européenne clôturant son enquête sur la plainte 52/2014/EIS concernant la décision de l’Office européen de sélection du personnel (EPSO) de prendre dûment en considération le principe de force majeure dans le cadre des concours généraux

Jeudi | 17 novembre 2016

La plaignante, qui travaille pour la Cour de justice de l’Union européenne en vertu d’un contrat temporaire, s’est inscrite à un concours EPSO pour le recrutement d’interprètes de conférence. L’avis de concours prévoyait que les candidatures complétées devaient être transmises au plus tard le 6 août 2013 à midi. La plaignante laisse passer ce délai. Le 7 août 2013, elle informe l’EPSO qu’elle a été hospitalisée les 5 et 6 août 2013 et qu’elle n’a donc pas été en mesure de compléter sa candidature dans le délai imparti. Le 7 août 2013, elle demande à l’EPSO de prolonger ce délai. L’EPSO refuse d’accéder à sa demande, le motif principal de ce refus étant que tous les candidats doivent être traités sur un pied d’égalité.

La Médiatrice examine ce dossier et arrive à la conclusion provisoire que l’EPSO n’a pas cherché à déterminer si les circonstances exposées par la plaignante correspondaient à une situation de force majeure. Elle recommande donc à l’EPSO i) de reconnaître qu’il existe des situations où, pour des raisons de force majeure, il est juste et adéquat que des candidats se voient accorder un nouveau délai; ii) de clarifier les circonstances dans lesquelles un nouveau délai devrait être fixé; et iii) d’en informer les candidats. L’EPSO rejette tout d’abord les recommandations de la Médiatrice et fait valoir qu’il serait difficile d’évaluer le bien-fondé des différentes justifications avancées par les candidats et de déterminer la manière dont les candidats doivent démontrer le cas de force majeure. L’EPSO ajoute que le fait d’autoriser les candidats à invoquer la force majeure mettrait en péril à la fois le bon déroulement des concours généraux et l’égalité de traitement des candidats. Il fait également référence aux statistiques, qui, selon l’EPSO, montrent que le traitement de toutes les demandes de prolongation de délai envoyées après l’expiration du délai représenterait une charge administrative pour l’EPSO.

Toutefois, à la suite de réunions entre la Médiatrice et le personnel de l’EPSO, l’EPSO marque finalement son accord de principe sur les recommandations de la Médiatrice. En ce qui concerne le dossier de la plaignante en particulier, la Médiatrice constate néanmoins que le concours en question est terminé. Elle fait également observer que la plaignante a choisi de ne pas formuler d’observations au sujet de la réponse de l’EPSO à ses recommandations. Compte tenu de ce qui précède, la Médiatrice considère qu’il n’y a pas lieu de poursuivre l’enquête pour déterminer si le dossier de la plaignante remplit les conditions de force majeure que l’EPSO accepte désormais, en principe, d’appliquer.

Decision in case 1874/2013/MG on alleged irregularities in a European Commission tendering procedure

Lundi | 29 août 2016

The complainant is an IT company which participated in a Commission tender. The Commission asked all tenderers to complete two case studies to allow it to evaluate their technical abilities.

The complainant took issue with the fact that one of the case studies was very similar to a tender recently organised by an EU agency. It alleged that this gave the companies which had won that tender a competitive advantage in the Commission tender. The complainant also took issue with the Commission's decision not to disclose the names of the persons who evaluated the proposals for the Commission.

Following her inquiry, the Ombudsman concluded that the Commission's design of the tender procedure did not confer a competitive advantage on the winning tenderer. As regards the disclosure of the names of the evaluators, the Ombudsman suggests that the Commission consider releasing such names in the future.

Decision of the European Ombudsman in case 1083/2015/ANA concerning Eurojust's reimbursement of travel expenses to candidates invited to an interview

Mardi | 12 juillet 2016

The case concerned Eurojust's policy for the reimbursement of travel expenses of candidates invited to an interview.

The complainant turned to the Ombudsman alleging that Eurojust's reimbursement policy was unfair and discriminatory towards candidates residing outside the EU. In support of his allegation, the complainant noted there was a ceiling of 500 EUR for candidates residing outside the EU whilst, in some cases, a higher ceiling applied for travel from within the EU.

The Ombudsman inquired into the issue and found that, by increasing the reimbursement for candidates residing outside the EU to the highest ceiling applicable to candidates travelling inside the EU, Eurojust has taken appropriate action to settle the case.