Minu eesmärk on toetada ELi institutsioone mõjuvõimsamaks, läbipaistvamaks ja vastutustundlikumaks muutumisel, suurendades strateegiliselt Euroopa Ombudsmani tegevuse nähtavust ja mõju.

Emily O'Reilly, 30. juuni 2014

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60th Rome Treaty anniversaryTeie Euroopa - Euroopa Liidu ja liikmesriikide avalike võrguteenuste portaal

Ombudsman says Member States must open up their opaque negotiations on EU laws

The Ombudsman has called on the Council to put in place measures to make EU law-making more accessible to the public.

Ombudsman recommends President Draghi suspend his ‘Group of 30’ membership

The European Ombudsman, Emily O'Reilly, has recommended that ECB President Mario Draghi suspend his membership of the Group of 30 (G30) for the remainder of his term in office

Ombudsman launches list of Dos & Don’ts to help EU officials deal with lobbyists

The European Ombudsman, Emily O'Reilly, has published practical advice for EU officials on interacting with interest representatives.

Ombudsman urges appropriate Brexit transparency

The European Ombudsman has asked the European Commission to ensure transparency during the upcoming Brexit negotiations

Ombudsman asks nine questions on handling of Commissioners’ post-mandate jobs

European Ombudsman, Emily O'Reilly, has asked the Commission to reply to nine questions about the role of its Ad Hoc Ethical Committee and how the Commission deals with the post-mandate activities of Commissioners, including its ...

Esitada kaebusePaluda teavet

Mida me teeme?

Euroopa ombudsman uurib kaebusi seoses haldusomavoliga Euroopa Liidu institutsioonides ja asutustes.

Kui olete Euroopa Liidu liikmesriigi kodanik või elate mõnes liikmesriigis, võite esitada kaebuse Euroopa ombudsmanile. Euroopa ombudsmanile võivad kaebusi esitada ka Euroopa Liidus registreeritud ettevõtted, liidud või muud organid.

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Kes me oleme?

Emily O'Reilly asus Euroopa Ombudsmani ametisse 1. oktoobril 2013.

Ta on endine Iirimaa ombudsman ja Iirimaa teabevolinik (2003–2013) ning auhindadega tunnustatud poliitikatoimetaja, teletöötaja ja kirjanik.

Lisateavet...

Meie institutsioonis töötavad kõrgelt kvalifitseeritud ja mitmekeelsed töötajad.

Seepärast saame teie kaebusega tegeleda teie emakeeles, st ühes 24 ELi keelest. Meile on oluline, et meie teenus oleks täielikult kättesaadav puuetega inimestele.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Mis uudist?

  • teisipäev, 13. veebruar 2018. a
    • Pressiteade -
      Ombudsman says Member States must open up their opaque negotiations on EU laws
    • Soovitus -
      Recommendation of the European Ombudsman in case OI/2/2017/TE on the Transparency of the Council legislative process
    • Otsus -
      The Commission’s failure to provide a timely reply to a request for public access to documents concerning the project "ENLETS disseminates best practice"
  • esmaspäev, 12. veebruar 2018. a
    • Otsus -
      Decision in case 1602/2016/JAS on the European Medicines Agency’s handling of an access to documents request related to clinical study reports
  • kolmapäev, 7. veebruar 2018. a
    • Soovitus -
      Recommendation of the European Ombudsman in case 1419/2016/JN on the European Commission’s failure to reply to a Czech citizen concerning statements made by the Commissioner for Justice, Consumers and Gender Equality in relation to the Stork’s Nest Case (“Kauza Čapí hnízdo“) on Czech radio
  • neljapäev, 18. jaanuar 2018. a
    • Otsus -
      Decision in case 2216/2017/AMF on the European Commission’s refusal to grant public access to documents and information related to meetings with Members of the Commission
  • kolmapäev, 17. jaanuar 2018. a
    • Pressiteade -
      Ombudsman recommends President Draghi suspend his ‘Group of 30’ membership
    • Algatatud uurimine -
      Euroopa Komisjoni suutmatus vaadata 2015. aastal läbi kosmeetikamäärus seoses endokriinset häiret põhjustavate ainetega
    • Soovitus -
      Recommendations of the European Ombudsman on the involvement of the President of the European Central Bank and members of its decision-making bodies in the ’Group of Thirty’ (1697/2016/ANA)
  • esmaspäev, 15. jaanuar 2018. a
    • Otsus -
      Decision in case 1769/2017/JAS on the European Chemicals Agency’s handling of concerns regarding the herbicide ingredient glyphosate