Minu eesmärk on toetada ELi institutsioone mõjuvõimsamaks, läbipaistvamaks ja vastutustundlikumaks muutumisel, suurendades strateegiliselt Euroopa Ombudsmani tegevuse nähtavust ja mõju.

Emily O'Reilly, 30. juuni 2014

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Esitada kaebusePaluda teavet

Mida me teeme?

Euroopa ombudsman uurib kaebusi seoses haldusomavoliga Euroopa Liidu institutsioonides ja asutustes.

Kui olete Euroopa Liidu liikmesriigi kodanik või elate mõnes liikmesriigis, võite esitada kaebuse Euroopa ombudsmanile. Euroopa ombudsmanile võivad kaebusi esitada ka Euroopa Liidus registreeritud ettevõtted, liidud või muud organid.

Lisateavet...

Kes me oleme?

Emily O'Reilly asus Euroopa Ombudsmani ametisse 1. oktoobril 2013.

Ta on endine Iirimaa ombudsman ja Iirimaa teabevolinik (2003–2013) ning auhindadega tunnustatud poliitikatoimetaja, teletöötaja ja kirjanik.

Lisateavet...

Meie institutsioonis töötavad kõrgelt kvalifitseeritud ja mitmekeelsed töötajad.

Seepärast saame teie kaebusega tegeleda teie emakeeles, st ühes 24 ELi keelest. Meile on oluline, et meie teenus oleks täielikult kättesaadav puuetega inimestele.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Mis uudist?

  • reede, 23. juuni 2017. a
    • Algatatud uurimine -
      The European Parliament`s refusal of access to a document identified by its reference number
    • Algatatud uurimine -
      The European Parliament`s refusal of access to documents relating to an investigation into the employment conditions of an MEP`s assistant
  • neljapäev, 22. juuni 2017. a
    • Otsus -
      Decision in case 2310/2013/JAS on the European Commission’s handling of a request for public access to a document related to the interpretation of the “whistleblowing” rules in the EU Staff Regulations
    • Otsus -
      Decision in case 153/2017/NF on the European Environment Agency’s procedure for handling a staff harassment allegation
    • Otsus -
      Decision in case 577/2017/JUF on the European Commission’s failure to answer correspondence concerning its handling of a complaint about the Irish Competition and Consumer Protection Commission
    • Otsus -
      Decision in case 629/2017/PMC on the European Commission’s suggestion that the complainant report a concern to the European Anti-Fraud Office (OLAF) instead of investigating and reporting it to OLAF itself
    • Algatatud uurimine -
      The European Defence Agency`s refusal of access to documents relating to the Preparatory Action on Defence Research and the European Defence Research Programme
    • Kõne -
      Hearing at PETI Committee on "Restoring Citizen's trust in the European Project"
    • Kõne -
      Hearing at PETI Committee on “Restoring Citizens’ trust in the European Project”
  • kolmapäev, 21. juuni 2017. a
    • Otsus -
      Decision of the European Ombudsman setting out suggestions following her strategic inquiry OI/6/2016/AB on the Commission's Special Advisers