Minu eesmärk on toetada ELi institutsioone mõjuvõimsamaks, läbipaistvamaks ja vastutustundlikumaks muutumisel, suurendades strateegiliselt Euroopa Ombudsmani tegevuse nähtavust ja mõju.

Emily O'Reilly, 30. juuni 2014

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The annual European Network of Ombudsmen 2017 conference took place on 19 and 20 June.  Videos of the four sessions covering 'populism' in the EU; Brexit and citizens' rights; open governance;  and current and future challenges for Ombudsmen ...

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Ombudsman opens inquiry into transparency of Council legislative work

The European Ombudsman, Emily O'Reilly, has opened an inquiry into whether the Council of the EU allows sufficient public scrutiny of the evolving discussions on draft EU laws.

Ombudsman urges appropriate Brexit transparency

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Ombudsman calls on President Juncker to clarify position on Barroso appointment

The European Ombudsman, Emily O'Reilly, has called on President Juncker to clarify the Commission’s position on former Commission President Barroso’s appointment as non-executive chairman and adviser at Goldman Sachs.

Esitada kaebusePaluda teavet

Mida me teeme?

Euroopa ombudsman uurib kaebusi seoses haldusomavoliga Euroopa Liidu institutsioonides ja asutustes.

Kui olete Euroopa Liidu liikmesriigi kodanik või elate mõnes liikmesriigis, võite esitada kaebuse Euroopa ombudsmanile. Euroopa ombudsmanile võivad kaebusi esitada ka Euroopa Liidus registreeritud ettevõtted, liidud või muud organid.

Lisateavet...

Kes me oleme?

Emily O'Reilly asus Euroopa Ombudsmani ametisse 1. oktoobril 2013.

Ta on endine Iirimaa ombudsman ja Iirimaa teabevolinik (2003–2013) ning auhindadega tunnustatud poliitikatoimetaja, teletöötaja ja kirjanik.

Lisateavet...

Meie institutsioonis töötavad kõrgelt kvalifitseeritud ja mitmekeelsed töötajad.

Seepärast saame teie kaebusega tegeleda teie emakeeles, st ühes 24 ELi keelest. Meile on oluline, et meie teenus oleks täielikult kättesaadav puuetega inimestele.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Mis uudist?

  • kolmapäev, 26. juuli 2017. a
    • Kirjavahetus -
      Letter to the President of the European Commission Mr Jean- Claude Juncker
    • Algatatud uurimine -
      ENO Parallel initiative concerning the Commission’s and the Member States’ implementation of Article 28 (governing inspections) of Regulation 1005/2009 on substances that deplete the ozone layer
  • teisipäev, 25. juuli 2017. a
    • Otsus -
      Decision in case 1130/2016/JAS concerning the joint statement made by the European Commission and the European Chemicals Agency on the conduct of animal tests for substances used in cosmetics
  • reede, 21. juuli 2017. a
    • Algatatud uurimine -
      EASO’s involvement in applications for international protection submitted in the ‘hotspots’ in Greece
  • neljapäev, 20. juuli 2017. a
    • Otsus -
      Decision of the European Ombudsman closing own-initiative inquiry OI/2/2016/RH concerning delays by the European Commission in processing files on the reproductive toxicity of chemical substances
  • kolmapäev, 19. juuli 2017. a
    • Kirjavahetus -
      Letter from the European Ombudsman to the European Medicines Agency opening strategic inquiry OI/7/2017/KR into pre-submission activities organised by the Agency.
    • Algatatud uurimine -
      Strategic inquiry into pre‐submission activities organised by the European Medicines Agency (OI/7/2017/KR).
  • teisipäev, 18. juuli 2017. a
    • Otsus -
      Decision in case 1959/2014/MDC on the European Commission’s refusal to grant public access to the award evaluation forms concerning applications for co-funding of mechanisms for the processing of passenger name records
  • esmaspäev, 17. juuli 2017. a
    • Kõne -
      Keynote speech at the 54th Plenary Session of the British-Irish Parliamentary Assembly
    • Pressiteade -
      Ombudsman asks nine questions on handling of Commissioners’ post-mandate jobs