Minu eesmärk on toetada ELi institutsioone mõjuvõimsamaks, läbipaistvamaks ja vastutustundlikumaks muutumisel, suurendades strateegiliselt Euroopa Ombudsmani tegevuse nähtavust ja mõju.
Mida me teeme?
Euroopa ombudsman uurib kaebusi seoses haldusomavoliga Euroopa Liidu institutsioonides ja asutustes.
Kui olete Euroopa Liidu liikmesriigi kodanik või elate mõnes liikmesriigis, võite esitada kaebuse Euroopa ombudsmanile. Euroopa ombudsmanile võivad kaebusi esitada ka Euroopa Liidus registreeritud ettevõtted, liidud või muud organid.
Lisateavet...Kes me oleme?
Emily O'Reilly asus Euroopa Ombudsmani ametisse 1. oktoobril 2013.
Ta on endine Iirimaa ombudsman ja Iirimaa teabevolinik (2003–2013) ning auhindadega tunnustatud poliitikatoimetaja, teletöötaja ja kirjanik.
Lisateavet...Meie institutsioonis töötavad kõrgelt kvalifitseeritud ja mitmekeelsed töötajad.
Seepärast saame teie kaebusega tegeleda teie emakeeles, st ühes 24 ELi keelest. Meile on oluline, et meie teenus oleks täielikult kättesaadav puuetega inimestele.
Lisateavet...How it works
Who can turn to the European Ombudsman?
Citizens, NGOs, associations, businesses, universities, journalists...
- With complaints concerning an EU institution, office or agency
- Who have already tried to solve the problem with the EU body concerned
- When the issue is not over two years old
- Where there is no other legal action underway
The Ombudsman can help with
- Unfair treatment by EU bodies
- Problems with EU tenders/contracts
- Late payments from EU funds
- Refused access to documents
- Delays in dealings with EU bodies
- Undisclosed or improper lobbying
What can the Ombudsman do?
- Follow-up your complaint with the EU body
- Help find a fair solution to your problem
- Issue recommendations to EU bodies
- Inspect EU documents
How to contact the Ombudsman?
- You can contact the Ombudsman in the 24 official EU languages
- Fill out the easy online complaint form

Mis uudist?
-
kolmapäev, 18. aprill 2018. a
-
Pressiteade -Ombudsman expresses disappointment at ECB response on President Draghi’s ‘Group of 30’ membership
-
Kirjavahetus -Reply from the European Central Bank concerning the recommendations of the European Ombudsman on the involvement of the ECB's President and members of its decision-making bodies in the ’Group of Thirty’ (1697/2016/ANA)
-
-
teisipäev, 17. aprill 2018. a
-
Kirjavahetus -Reply from President Juncker to the Ombudsman's letter concerning securing appropriate stakeholder input in the Brexit negotiations and potential for further progress on transparency
-
Algatatud uurimine -The European Commission’s partial refusal of access to documents concerning the Turkish Stream Pipeline project
-
Soovitus -Recommendation of the European Ombudsman in case 366/2017/AMF on the handling of alleged lack of equal opportunities for staff at the European Investment Bank and the functioning of its whistleblowing procedure
-
-
esmaspäev, 16. aprill 2018. a
-
Otsus -Decision in case 108/2018/FOR on the European Commission’s refusal to grant public access to documents related to an infringement procedure against Spain
-
-
teisipäev, 10. aprill 2018. a
-
esmaspäev, 9. aprill 2018. a
-
Algatatud uurimine -Failure by the European Commission to disclose information relating to the existence of EU Pilot procedures and to proactively publish Member Statesʹ reports on the implementation of Council Regulation N° 1224/2009 establishing a Community control system for ensuring compliance with the rules of the common fisheries policy1 (the “Control Regulation”)
-
-
reede, 6. aprill 2018. a
-
Algatatud uurimine -The European Medicines Agency’s handling of multiple requests for public access to documents made by a single applicant and its extension of deadlines based on its high workload
-
-
neljapäev, 5. aprill 2018. a
-
Otsus -Decision in case 59/2018/TN on the European Commission’s reply to correspondence concerning EU citizenship for UK nationals post-Brexit
-