Minu eesmärk on toetada ELi institutsioone mõjuvõimsamaks, läbipaistvamaks ja vastutustundlikumaks muutumisel, suurendades strateegiliselt Euroopa Ombudsmani tegevuse nähtavust ja mõju.

Emily O'Reilly, 30. juuni 2014

Esileht

Kogu esileht
60th Rome Treaty anniversaryTeie Euroopa - Euroopa Liidu ja liikmesriikide avalike võrguteenuste portaal

EU agencies - How to manage the risk of reputational damage

The European Ombudsman, Emily O'Reilly has hosted an event on Wednesday 18 October on how agencies can uphold the highest ethical and transparency standards so as to protect themselves from reputational damage.

Ombudsman launches public consultation on Council transparency

The European Ombudsman, Emily O'Reilly, has invited feedback on how the Council of the EU can make its law-making work more transparent

Ombudsman's Annual Report 2016

The European Ombudsman, Emily O'Reilly, has launched her Annual Report for 2016. Concerns about transparency in the EU administration accounted for the biggest proportion of the cases

Ombudsman launches list of Dos & Don’ts to help EU officials deal with lobbyists

The European Ombudsman, Emily O'Reilly, has published practical advice for EU officials on interacting with interest representatives.

Ombudsman urges appropriate Brexit transparency

The European Ombudsman has asked the European Commission to ensure transparency during the upcoming Brexit negotiations

Ombudsman asks nine questions on handling of Commissioners’ post-mandate jobs

European Ombudsman, Emily O'Reilly, has asked the Commission to reply to nine questions about the role of its Ad Hoc Ethical Committee and how the Commission deals with the post-mandate activities of Commissioners, including its ...

Esitada kaebusePaluda teavet

Mida me teeme?

Euroopa ombudsman uurib kaebusi seoses haldusomavoliga Euroopa Liidu institutsioonides ja asutustes.

Kui olete Euroopa Liidu liikmesriigi kodanik või elate mõnes liikmesriigis, võite esitada kaebuse Euroopa ombudsmanile. Euroopa ombudsmanile võivad kaebusi esitada ka Euroopa Liidus registreeritud ettevõtted, liidud või muud organid.

Lisateavet...

Kes me oleme?

Emily O'Reilly asus Euroopa Ombudsmani ametisse 1. oktoobril 2013.

Ta on endine Iirimaa ombudsman ja Iirimaa teabevolinik (2003–2013) ning auhindadega tunnustatud poliitikatoimetaja, teletöötaja ja kirjanik.

Lisateavet...

Meie institutsioonis töötavad kõrgelt kvalifitseeritud ja mitmekeelsed töötajad.

Seepärast saame teie kaebusega tegeleda teie emakeeles, st ühes 24 ELi keelest. Meile on oluline, et meie teenus oleks täielikult kättesaadav puuetega inimestele.

Lisateavet...

How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Mis uudist?

  • esmaspäev, 20. november 2017. a
    • Üritus -
      Money meets Power Global Conference (07/12/2017)
    • Üritus -
      European Parliament Civil Liberties Committee (21/11/2017)
  • neljapäev, 16. november 2017. a
    • Otsus -
      Decision of the European Ombudsman in her strategic inquiry OI/6/2014/NF concerning the composition and transparency of European Commission expert groups
  • kolmapäev, 15. november 2017. a
    • Kõne -
      Address to European Parliament on Annual Report 2016
    • Kirjavahetus -
      European Ombudsman targeted consultation - The Joint Sickness Insurance Scheme (JSIS) and the UN Convention on the Rights of Persons with Disabilities (UNCRPD) (OI/4/2016/EA)
  • esmaspäev, 6. november 2017. a
    • Otsus -
      Decision in case 1767/2017/KM on how Frontex handled a request for access to documents relating to the Triton Joint Operation on border control
    • Otsus -
      Decision in case 1723/2017/TE on the Court of Justice of the EU’s alleged failure to reply appropriately to a request for access to documents
  • esmaspäev, 30. oktoober 2017. a
    • Kirjavahetus -
      Reply from the European Commission to the Ombudsman's inquiry into complaint 811/2017/EA on whether the ‘Group of Personalities' should be considered to be an expert group
  • reede, 20. oktoober 2017. a
    • Külastus -
      Event summary - EU agencies - How to manage the risk of reputational damage
  • teisipäev, 17. oktoober 2017. a
    • Otsus -
      Decision in case 1475/2016/JAS on the European Medicines Agency’s handling of the referral procedure relating to human papillomavirus (HPV) vaccines