Minu eesmärk on toetada ELi institutsioone mõjuvõimsamaks, läbipaistvamaks ja vastutustundlikumaks muutumisel, suurendades strateegiliselt Euroopa Ombudsmani tegevuse nähtavust ja mõju.

Emily O'Reilly, 30. juuni 2014

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60th Rome Treaty anniversaryTeie Euroopa - Euroopa Liidu ja liikmesriikide avalike võrguteenuste portaal

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The annual European Network of Ombudsmen 2017 conference took place on 19 and 20 June.  Videos of the four sessions covering 'populism' in the EU; Brexit and citizens' rights; open governance;  and current and future challenges for Ombudsmen ...

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The European Ombudsman, Emily O'Reilly, has launched her Annual Report for 2016. Concerns about transparency in the EU administration accounted for the biggest proportion of the cases

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The European Ombudsman, Emily O'Reilly, has published practical advice for EU officials on interacting with interest representatives.

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Ombudsman asks nine questions on handling of Commissioners’ post-mandate jobs

European Ombudsman, Emily O'Reilly, has asked the Commission to reply to nine questions about the role of its Ad Hoc Ethical Committee and how the Commission deals with the post-mandate activities of Commissioners, including its ...

Esitada kaebusePaluda teavet

Mida me teeme?

Euroopa ombudsman uurib kaebusi seoses haldusomavoliga Euroopa Liidu institutsioonides ja asutustes.

Kui olete Euroopa Liidu liikmesriigi kodanik või elate mõnes liikmesriigis, võite esitada kaebuse Euroopa ombudsmanile. Euroopa ombudsmanile võivad kaebusi esitada ka Euroopa Liidus registreeritud ettevõtted, liidud või muud organid.

Lisateavet...

Kes me oleme?

Emily O'Reilly asus Euroopa Ombudsmani ametisse 1. oktoobril 2013.

Ta on endine Iirimaa ombudsman ja Iirimaa teabevolinik (2003–2013) ning auhindadega tunnustatud poliitikatoimetaja, teletöötaja ja kirjanik.

Lisateavet...

Meie institutsioonis töötavad kõrgelt kvalifitseeritud ja mitmekeelsed töötajad.

Seepärast saame teie kaebusega tegeleda teie emakeeles, st ühes 24 ELi keelest. Meile on oluline, et meie teenus oleks täielikult kättesaadav puuetega inimestele.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Mis uudist?

  • kolmapäev, 20. september 2017. a
    • Kirjavahetus -
      Reply from the European Medicines Agency (EMA) to the Ombudsman's strategic inquiry OI/7/2017/KR into pre-submission activities organised by EMA.
    • Kõne -
      Address to ICIC on the future of transparency and access to information
  • kolmapäev, 13. september 2017. a
    • Pressiteade -
      Ombudsman welcomes proposals to strengthen Commissioner ethics and transparency rules
  • reede, 8. september 2017. a
    • Kirjavahetus -
      Reply from First Vice President Timmermans to the European Ombudsman concerning suggestions for improvement of the European Citizens Initiative procedure
  • kolmapäev, 6. september 2017. a
    • Algatatud uurimine -
      The European Commission’s handling of a request for prolongation of part-time work as a reasonable accommodation for a seriously ill staff member
  • kolmapäev, 30. august 2017. a
    • Kirjavahetus -
      Reply from the Council to the Ombudsman's strategic inquiry OI/2/2017/AB on access to documents relating to Council preparatory bodies when discussing draft EU legislative acts
  • teisipäev, 29. august 2017. a
    • Üritus -
      Visit to Copenhagen and Aarhus (24/09/2017)
  • teisipäev, 8. august 2017. a
    • Algatatud uurimine -
      The Council’s refusal, following a request from an MEP, to give public access to the opinion of its Legal Service concerning an interinstitutional agreement on a Transparency Register
    • Algatatud uurimine -
      The European Commission’s handling of a request for access to documents on salary data for civil servants in the Member States of the EU
    • Algatatud uurimine -
      The Commission’s handling of a request from AccessInfo Europe to give public access to the opinions of its Legal Service concerning the transparency register