You have a complaint against an EU institution or body?

Strategic initiatives

The Ombudsman can address potential systemic problems with the EU’s administration without necessarily opening an inquiry, such as by seeking clarifications about or raising an issue directly with the institution concerned.

Showing 1 - 10 of 41 results

How EU institutions, bodies, offices and agencies record text and instant messages sent/received by staff members in their professional capacity

Strategic Initiative SI/4/2021/MIG - Latest document added: Correspondence - Wednesday | 20 July 2022

The European Ombudsman has launched a strategic initiative into how EU institutions, bodies, offices and agencies record text and instant messages sent/received by staff members in their professional capacity. The initiative aims to take stock of the current rules and practices on record keeping concerning these messages, with a view to identifying good practices within the EU administration. The ...

How the European Commission ensures respect for human rights in the context of international trade agreements

Strategic Initiative SI/5/2021/VS - Latest document added: Correspondence - Tuesday | 19 July 2022

The Ombudsman has opened an initiative to assess how the European Commission ensures respect for human rights in the context of EU trade policy. The initiative aims to examine the use of so-called ‘human rights clauses’ in international trade agreements signed by the EU, as well as to look at how human rights are dealt with once trade agreements have entered into force. Based on the findings over ...

The transparency and accountability of the Recovery and Resilience Facility

Strategic Initiative SI/6/2021/PL - Latest document added: Correspondence - Monday | 18 July 2022

The Ombudsman has opened an initiative into transparency and accountability in the implementation of the EU's Recovery and Resilience Facility (RRF). The Ombudsman has written to the European Commission and asked it to reply to a set of questions concerning the transparency and accountability mechanism it has put in place in the context of the RRF.

How the EU Asylum Agency complies with its fundamental rights obligations and ensures accountability for potential fundamental rights violations

Strategic Initiative SI/4/2022/MHZ - Latest document added: Case description - Wednesday | 13 July 2022

The Ombudsman launched an initiative to look into how the European Union Asylum Agency complies with its fundamental rights obligations and ensures accountability for potential fundamental rights violations. The Asylum Agency replaced the European Asylum Support Office (EASO) in January 2022, taking on expanded mandate, as set out in its founding regulation. In the context of this new mandate, the...

How the Council of the EU ensures transparency of the decision making concerning sanctions against Russia

Strategic Initiative SI/3/2022/LDS - Latest document added: Correspondence - Wednesday | 06 July 2022

The Ombudsman has launched an initiative looking into the transparency of the decision making by the Council of the EU concerning sanctions in the context of Russia’s invasion of Ukraine. The Ombudsman has sent a letter to the Council asking it to consider whether there are any additional documents which could be made proactively available to the public.

The impact of artificial intelligence on the EU administration and public administrations in the EU

Strategic Initiative SI/3/2021/VS - Latest document added: Correspondence - Tuesday | 21 June 2022

The European Ombudsman, together with her national counterparts in the European Network of Ombudsmen (ENO), has been assessing the implications of artificial intelligence (AI) for public administrations. In this context, the Ombudsman carried out a strategic initiative on AI, notably engaging with the European Commission and the European Data Protection Supervisor (EDPS) to seek further informatio...

How the European Commission makes available information about meetings between commissioners and organisations or self-employed individuals

Strategic Initiative SI/8/2021/AMF - Latest document added: Case description - Monday | 14 March 2022

The Ombudsman launched an initiative looking into how how the European Commission implements its commitment to make available information about meetings between commissioners and organisations or self-employed individuals. In the context of the initiative, the Ombudsman considered that not all commissioners (and their personal offices) ensure that the information made available online is up-to-dat...

How the European Commission ensures transparency and balanced interest representation under the Common Agricultural Policy

Strategic Initiative SI/2/2022/LDS - Latest document added: Case description - Monday | 14 February 2022

In the context of reform of the EU's Common Agricultural Policy (CAP), concerns have been raised about the influence of certain interest groups and the transparency of how the CAP is implemented. With the European Commission now preparing for the implementation of the new CAP rules from 2023 on, the Ombudsman has opened a strategic initiative looking into this. In particular, the initiative aims t...

The EU administration's duty to inform the public about how to exercise the right of public access to EU documents

Strategic Initiative SI/7/2021/DL - Latest document added: Correspondence - Tuesday | 16 November 2021

The Ombudsman carried out an initiative on how the EU institutions, bodies, offices and agencies ('EU institutions') make the public aware of the right of public access to documents. The initiative resulted in a guide to EU institutions on what policies and practices they should have in place to give effect to the right of public access.

The transparency of the EU portal for managing tenders for contracts awarded by EU institutions

Strategic Initiative SI/2/2021/AMF - Latest document added: Correspondence - Thursday | 30 September 2021

In the context of a previous inquiry, the Ombudsman became aware of difficulties for those seeking to access comprehensive information on the Tenders Electronic Daily (TED) portal, which is used to manage tenders for the contracts awarded by EU institutions. The Ombudsman set out a series of observations to the EU's Publications Office, which is planning to review and update the portal, with a vie...