Showing 1 - 20 of 63 results
The failure by the EU Delegation to Bosnia and Herzegovina to reply to emails concerning a scholarship under the S.I.P.P.A.S project
Monday | 30 January 2023
The decision by the European Parliament to change the nature of the contract under which a conference interpreter was employed
Friday | 18 November 2022
Decision in the case 1515/2022/NH on the European Union Intellectual Property Office (EUIPO)’s decision to reject a request for reimbursement of expenses incurred when registering a trademark
Monday | 05 September 2022
How the European Commission (Delegation to Algeria) dealt with a contractor's request for reimbursement of extra costs incurred because of the COVID-19 pandemic
Monday | 04 July 2022
How the European Parliament dealt with a request for information about the death of an EU staff member
Monday | 31 January 2022
Decision on how the European Commission dealt with a complaint that Poland breached EU law in how it managed EU funding of a local project - CHAP(2019)01233 (case 2181/2021/DL)
Wednesday | 26 January 2022
How the European Investment Bank (EIB) handled a request for allowances from the ex-spouse of a staff member
Monday | 04 October 2021
Decision in case 616/2020/DL on how the European Commission dealt with a contractor that had not paid its consultants
Wednesday | 19 May 2021
The complainant worked as an expert for an external contractor to the EU Delegation to Ghana. Not having been paid for her work, the complainant turned to the Ombudsman, claiming that the EU Delegation had failed to ensure that the external contractor respects its obligations towards the experts.
The Ombudsman found that both the EU Delegation and the European Commission had acted in accordance with the applicable rules when withholding some payments under the contract. She also found that they had taken appropriate action vis-a-vis the contractor to try to resolve the situation that affected the complainant. The Ombudsman considers that the Commission has adequate mechanisms in place to monitor contractors, and she trusts the Commission will use these mechanisms to monitor the situation and to take action within its remit if needed.
The Ombudsman therefore closed the case with a finding of no maladministration.
The Commission (PMO) and failure to reply to a request for information as to why the complainant, who is retired, has lost an allowance
Friday | 26 February 2021
Decision in case 784/2019/JN on the European Commission´s decision to reject certain costs in the context of an EU-funded project supporting education in Somalia
Tuesday | 13 October 2020
The case concerned the European Commission´s decision to reject almost EUR 50 000 in the context of an EU-funded project supporting education in Somalia.
The Ombudsman made the preliminary finding that the Commission´s decision was not fair. She made a corresponding proposal for a solution.
The Commission disagreed with the Ombudsman´s proposal and provided additional explanations for its position. The grant agreement, it said, contains a list of non-eligible costs including salary costs of the personnel of national administrations, at issue here. Declaring the costs eligible, although they are clearly ineligible, could create a precedent that the rules in question can be circumvented. In light of these and further explanations, the Ombudsman reached the conclusion that no further inquiries were justified. The grant agreement, read as a whole, supports the Commission´s position sufficiently.
However, the Ombudsman considered it regrettable that an organisation that successfully carried out a project in good faith and incurred the costs in question, should find itself in this situation. She suggested that the Commission consider how it could improve the clarity of the information in its ‘grant agreements’ with entities selected to carry out EU-funded projects, to avoid similar cases arising in the future.
Thursday | 23 April 2020
Decision in case 2084/2018/NH on how the European External Action Service and its mediation service handled a complaint from a staff member about alleged harassment
Wednesday | 22 April 2020
The case concerned how the EEAS handled an e-mail with harassment allegations, sent to its Mediation Service by a staff member in an EU Delegation. In the course of the Ombudsman’s inquiry, the EEAS explained how the Mediation Service had dealt with the complainant’s concerns and why the file had been closed.
The Ombudsman found that the explanations given by the EEAS were reasonable. The EEAS Mediation Service handled the complainant’s harassment claim in an informal way, in line with its mandate. The Ombudsman closed the inquiry with the finding that there was no maladministration by the EEAS.
Proposal of the European Ombudsman for a solution in case 784/2019/JN on the European Commission´s decision to reject certain costs in the context of an EU-funded project supporting education in Somalia
Tuesday | 03 March 2020
Decision in case 1377/2019/PL on how the European Commission dealt with a transfer of pension rights from the national Greek system into the EU pension system
Monday | 17 February 2020
Decision of the European Ombudsman in the case 8/2020/DL on the EU Delegation to Nigeria's withholding of payments for delivered services under a framework contract
Friday | 31 January 2020
The European External Action Service’s failure to reply to a request for reimbursement of mission expenses that were wrongly paid to a namesake
Thursday | 19 December 2019
Decision in case 1506/2018/JF on the alleged differential treatment regarding the daily allowance paid to an expert working on a twinning project run by the Delegation of the European Union in Albania
Friday | 20 September 2019
The case concerned the daily allowance paid to the complainant, an expert working on a twinning project in Albania.
The local Delegation and the twinning project leader agreed to pay a reduced daily allowance to the complainant. The project leader subsequently recruited two other experts whom it paid a higher daily allowance. Dissatisfied, the complainant asked that his allowance be raised with effect from the beginning of his work on the twinning project. The Delegation agreed to raise the allowance but refused to apply it retroactively. The complainant then turned to the Ombudsman arguing that the Delegation’s position was discriminatory.
The Ombudsman found that the applicable rules allowed experts to be paid different daily allowances. These rules also allowed the amounts of the allowance to be changed, but for the future only. The Ombudsman concluded that the Delegation had acted in accordance with the applicable rules and closed the case with a finding of no maladministration.
Decision in case 576/2019/LM on the European Parliament’s failure to reply to a request for review of its decision not to admit a candidate to the next stage of a staff selection procedure due to lack of managerial experience
Monday | 29 July 2019
How the European Commission (EU Delegation to Kenya) rejected certain staffing costs following a financial and systems audit in the context of Somali‐Wide Educational Synergies II & III project (Ref. ARES(2018)3464132)
Friday | 19 July 2019
Décision de la Médiatrice européenne dans l’affaire 1059/2019/NH concernant le refus du Service européen pour l’action extérieure de rembourser des frais d’avocats
Thursday | 04 July 2019