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Failure to deal properly with requests for information [Article 22 ECGAB]

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Showing 1 - 20 of 605 results

Decision in case 171/2019/NH on how the European External Action Service dealt with a request for whistleblower protection and a recruitment procedure in an EU mission

Monday | 19 October 2020

The complainant was a staff member in an EU civilian mission who reported what he considered to be corrupt practices at the European External Action Service (EEAS). He asked the EEAS to protect him as a whistleblower, but the EEAS did not reply. The complainant became concerned that the EEAS advertised his post and carried out the selection procedure as a measure of retaliation against him. He appealed against the outcome of the selection procedure but the EEAS did not reply.

In the course of the Ombudsman’s inquiry, the EEAS replied to the complainant’s appeal and his request for whistleblower protection.

The Ombudsman also inquired into the complainant’s concern about retaliation and found no evidence of retaliation regarding the way in which the EEAS had carried out the selection procedure. She thus closed the case with a finding of no maladministration.

Decision in case 736/2019/PB on how the European External Action Service (EEAS) calculated work-experience in a recruitment procedure for an EU mission

Monday | 13 July 2020

The case concerned an individual who applied for a job with the European External Action Service (EEAS), specifically at a mission in a third country. The EEAS concluded that the complainant did not have the required number of years of work experience, and therefore rejected the application. The complainant felt that the EEAS had communicated poorly about this matter, and therefore turned to the Ombudsman.

The Ombudsman found that there had not been maladministration in how the  EEAS dealt with the complainant. She therefore closed the inquiry. However, she made certain suggestions to improve the EEAS administration in this area.