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Showing 1 - 20 of 1226 results
How the European Commission handled a request for assistance concerning access to the EU login and EU funding and tenders portal
Tuesday | 22 September 2026
The alleged lack of diligence of the European Union Agency for Law Enforcement Cooperation (Europol) in dealing with an invalidity procedure
Wednesday | 16 September 2026
The time taken by the European Commission to handle an infringement complaint against Croatia concerning the working time of public prosecutors (stand-by duty, CPLT(2021)00378)
Tuesday | 15 September 2026
The European Commission's failure to reply to concerns regarding the accreditation of a journalist
Wednesday | 09 September 2026
The European Personnel Section Office's (EPSO) failure to communicate to the complainant his results in a selection procedure after having upheld his request for review
Tuesday | 08 September 2026
The European Court of Justice of the European Union's failure to take action on a staff member's concerns
Tuesday | 08 September 2026
Decision on the failure of the Delegation of the European Union to Lebanon to reply to administrative complaints from former local agents requesting interest on late payment of the severance grant
Thursday | 03 September 2026
The failure of the Delegation of the European Union to Lebanon to reply to administrative complaints from former local agents requesting interest on late payment of the severance grant
Thursday | 03 September 2026
Decision on the time taken by the European Commission to deal with an infringement complaint about the extension of the duration of concessions to carry out recreational water sport activities in Spain - CHAP(2018)03728, EUP(2021)9949 (case 2172/2025/PGP)
Tuesday | 25 August 2026
The case concerned the time taken by the European Commission to conclude its assessment of an infringement complaint against Spain made in 2018. The infringement complaint concerned the legislative changes introduced in 2014 in the Spanish Ports Act and the subsequent extension, by the port authority of the Balearic Islands, of the duration of concessions to carry out recreational water sport activities on the port public domain. In their infringement complaint, the complainant argued, in essence, that the said legislative changes and the extension, by the port authority of the Balearic Islands, of the duration of the concessions breached Articles 49, 56 and 106 TFEU.
The Ombudsman found that the Commission failed to demonstrate that it had been diligent and active on the case, and that it failed to provide convincing reasons to explain why it had not been able to finalise its assessment after more than seven years. The Ombudsman considered that this constituted maladministration and made a recommendation that the Commission should finalise its assessment without further delay. The Ombudsman also identified issues related to information provided to the complainant and record-keeping in relation to the EU Pilot dialogue that the Commission conducted with Spain and she made two corresponding suggestions for improvement in that regard.
While the Commission opened a new pre-infringement dialogue (formerly known as EU Pilot dialogue) with Spain following the opening of the Ombudsman’s inquiry, the Commission had not finalised its assessment of the infringement complaint when the Ombudsman was closing this case. Nor had it provided a reasonable justification for the time taken. As such, the Ombudsman confirmed her finding of maladministration. The Ombudsman will continue to monitor the Commission’s record-keeping in relation to pre-infringement dialogues as well as the way it communicates with complainants when closing those dialogues.
How the European Commission handled an infringement complaint concerning alleged breach of free movement rights and discrimination regarding online public services in France CPLT(2026)00683
Monday | 24 August 2026
Decision on the European Commission’s failure to take a decision on two infringement complaints against Italy concerning notification of a technical regulation and a law on synthetic food (case 423/2026/VB)
Thursday | 13 August 2026
Decision on how the European Commission dealt with an infringement complaint against Spain concerning the reform of its criminal code - CHAP(2023)00121 and CPLT(2023)01784 (case 1716/2025/AML)
Tuesday | 11 August 2026
The case concerned how the European Commission handled an infringement complaint against Spain concerning the reform of its Criminal Code. The complaint concerned in particular the sanctions foreseen for the use of public assets by public authorities or officials for private purposes. The complainant contended that the Commission had been unduly delayed in dealing with his infringement complaint.
The Ombudsman opened an inquiry, asking the Commission to explain the time taken to deal with the complaint. The Ombudsman inquiry team also inspected the documents related to the infringement complaint. On the basis of the inquiry, the Ombudsman found that the Commission had been taking regular action on the matter since 2022, and that it had provided a reasonable explanation as regards the time taken to deal with the file. That notwithstanding, the Ombudsman regretted that the Commission did not provide the complainant with more substantial updates at an earlier stage.
The Ombudsman closed the inquiry with the conclusion that no further inquiries were justified.
The European Personnel Selection Office (EPSO)'s failure to reply within a reasonable time to a request for review in selection procedure EPSO/AD/413/24-7
Tuesday | 11 August 2026
The European Commission’s failure to inform a complainant of its preliminary assessment of five infringement complaints against Estonia – CPLT(2025)02416, CPLT(2025)02517, CPLT(2025)02522, CPLT(2025)02693 and CPLT(2025)02856
Thursday | 06 August 2026
The European Commission’s failure to take a timely decision on an infringement complaint against Finland concerning the electricity market – CPLT(2021)00555
Thursday | 06 August 2026
The European Commission’s alleged failure to reply to correspondence concerning healthcare rights in Greece
Thursday | 06 August 2026
The European Personnel Section Office (EPSO)'s failure to take a timely decision on a request for review (EPSO/AD/413/24-10 Scientific Research Administrators)
Monday | 03 August 2026
The European Border and Coast Guard Agency’s (Frontex) failure to reply to an administrative complaint under Article 90(2) of the Staff Regulations
Tuesday | 28 July 2026