Showing 1 - 20 of 270 results
The European Commission’s failure to reply to correspondence concerning the Common Agricultural Policy (CAP)
Tuesday | 30 May 2023
The failure of the European Commission to inform the complainant about its handling of an infringement complaint it submitted in July 2021
Friday | 12 May 2023
Decision on how the EU Intellectual Property Office (EUIPO) notified a party in an ‘opposition proceeding’ (case 2241/2021/LDS)
Monday | 27 February 2023
The complainant filed an ‘opposition proceeding’ against an application for an EU trademark before the EU Intellectual Property Office (EUIPO). Opposition proceedings enable holders of existing EU trademarks to challenge applications for new EU trademarks in order to protect their rights. At the beginning of the opposition proceeding, and in previous proceedings filed by the complainant, the EUIPO communicated with the complainant by post. During the course of the opposition proceeding, the EUIPO changed its communication policy and decided to move to electronic communications. Because of this, the complainant missed a request for evidence.
The Ombudsman found that the EUIPO’s failure to inform the complainant properly about its decision to communicate electronically constitutes maladministration, because it was inconsistent with the EUIPO’s past practices. Since the opposition proceeding had been closed, the Ombudsman closed the case without making a recommendation.
However, she suggested that the EUIPO informs users about changes in its communication policy through the same channel it used to communicate with them in the past.
European Commission’s (PMO) failure to reply to an e-mail from a retired staff member concerning indexation of his pension
Wednesday | 14 December 2022
European Commission’s failure to reply to an e-mail containing a request related to re-evaluation of invalidity
Wednesday | 14 December 2022
The European Court of Auditors’ failure to reply to a letter concerning a recruitment procedure
Wednesday | 30 November 2022
How the European Education and Culture Executive Agency (EACEA) replied to a candidate's request to know her scores in a test in a staff selection procedure that had been cancelled
Thursday | 10 November 2022
The European Commission's failure to reply to emails saying that the Irish Data Protection Authority is not properly ensuring respect for the EU’s General Data Protection Regulation (GDPR)
Thursday | 13 October 2022
Alleged failure by the EIB (European Investment Bank) to properly inform a staff member about the follow-up to an administrative inquiry
Wednesday | 12 October 2022
Decision on the time taken by the European Commission to handle an appeal concerning the decision to apply a ‘medical reserve’ on a newly recruited staff member (case 1609/2021/VS)
Friday | 15 July 2022
The case concerned the time taken by the European Commission to deal with an appeal concerning its decision to apply a ‘medical reserve’ on a newly recruited staff member.
The Ombudsman wrote to the Commission reminding it that principles of good administration require EU institutions to take decisions within a reasonable time frame and that this is particularly important when the decision is related to the health of the person concerned and to social security cover.
Following updates from the Commission and the complainant showing that the Commission took a final decision on the appeal in March 2022, the Ombudsman closed the inquiry with the conclusion that the substantive matter has been settled. The Ombudsman expects the Commission in future to handle similar procedures in a timely manner.
How the European Commission dealt with a complaint that Romania is in breach of EU law in relation to the right to property
Tuesday | 12 July 2022
The Commission's failure to reply to/acknowledge receipt of an infringement complaint - Belgium, law about reimbursement of tickets in the travel sector because of COVID-19
Monday | 07 March 2022
How the Commission addressed a complaint in relation to an infringement of EU law by Poland and other Member States
Friday | 18 February 2022
How the European Union Agency for Railways failed to reply to a query on the availability of a technical annex in German
Thursday | 17 February 2022
The European Commission’s failure to reply to questions concerning supervision of police activities in the Member States and the 2021 Rule of law report
Tuesday | 08 February 2022
The European Commission's failure (DG Environment) to acknowledge receipt of an infringement complaint concerning a Natura 2000 area in Hungary
Thursday | 16 December 2021
The European Commission's (PMO) failure to reply to letters from a former EU staff member claiming damages for a medical condition allegedly of occupational origin
Tuesday | 14 December 2021
The failure by the European Anti Fraud Office (OLAF) to reply to a complaint concerning alleged intellectual property theft
Friday | 10 December 2021
The European Commission's failure to reply to a letter concerning the justice system in Latvia
Thursday | 09 December 2021
How the European Commission is handling an appeals procedure concerning the imposition of a medical reserve on a newly recruited staff member
Monday | 29 November 2021