Showing 1 - 20 of 267 results
European Commission’s (PMO) failure to reply to an e-mail from a retired staff member concerning indexation of his pension
Wednesday | 14 December 2022
European Commission’s failure to reply to an e-mail containing a request related to re-evaluation of invalidity
Wednesday | 14 December 2022
Wednesday | 30 November 2022
How the European Education and Culture Executive Agency (EACEA) replied to a candidate's request to know her scores in a test in a staff selection procedure that had been cancelled
Thursday | 10 November 2022
The European Commission's failure to reply to emails saying that the Irish Data Protection Authority is not properly ensuring respect for the EU’s General Data Protection Regulation (GDPR)
Thursday | 13 October 2022
Alleged failure by the EIB (European Investment Bank) to properly inform a staff member about the follow-up to an administrative inquiry
Wednesday | 12 October 2022
Decision on the time taken by the European Commission to handle an appeal concerning the decision to apply a ‘medical reserve’ on a newly recruited staff member (case 1609/2021/VS)
Friday | 15 July 2022
The case concerned the time taken by the European Commission to deal with an appeal concerning its decision to apply a ‘medical reserve’ on a newly recruited staff member.
The Ombudsman wrote to the Commission reminding it that principles of good administration require EU institutions to take decisions within a reasonable time frame and that this is particularly important when the decision is related to the health of the person concerned and to social security cover.
Following updates from the Commission and the complainant showing that the Commission took a final decision on the appeal in March 2022, the Ombudsman closed the inquiry with the conclusion that the substantive matter has been settled. The Ombudsman expects the Commission in future to handle similar procedures in a timely manner.
How the European Commission dealt with a complaint that Romania is in breach of EU law in relation to the right to property
Tuesday | 12 July 2022
The Commission's failure to reply to/acknowledge receipt of an infringement complaint - Belgium, law about reimbursement of tickets in the travel sector because of COVID-19
Monday | 07 March 2022
How the Commission addressed a complaint in relation to an infringement of EU law by Poland and other Member States
Friday | 18 February 2022
How the European Union Agency for Railways failed to reply to a query on the availability of a technical annex in German
Thursday | 17 February 2022
The European Commission’s failure to reply to questions concerning supervision of police activities in the Member States and the 2021 Rule of law report
Tuesday | 08 February 2022
The European Commission's failure (DG Environment) to acknowledge receipt of an infringement complaint concerning a Natura 2000 area in Hungary
Thursday | 16 December 2021
The European Commission's (PMO) failure to reply to letters from a former EU staff member claiming damages for a medical condition allegedly of occupational origin
Tuesday | 14 December 2021
The failure by the European Anti Fraud Office (OLAF) to reply to a complaint concerning alleged intellectual property theft
Friday | 10 December 2021
Thursday | 09 December 2021
How the European Commission is handling an appeals procedure concerning the imposition of a medical reserve on a newly recruited staff member
Monday | 29 November 2021
Decision on how the European Parliament dealt with traineeship applications from a person requesting special arrangements due to dyslexia (case 179/2021/VB)
Monday | 08 November 2021
The case was about how the European Parliament dealt with two traineeship applications from a person who requested special arrangements for his applications due to dyslexia.
After first having rejected the complainant’s application, Parliament decided to interview him and offered him a traineeship. As the complainant had a long absence from his traineeship for medical reasons, Parliament offered him the possibility to apply again. However, Parliament rejected the complainant’s new application.
The complainant took issue with how Parliament handled his traineeship applications and with how it informed him that he could reapply for a traineeship.
The Ombudsman finds that Parliament should have been clearer in its communication with the complainant regarding the possibility to apply for a second traineeship. However, she finds no maladministration in how Parliament dealt with the complainant’s traineeship applications. Similarly, the fact that Parliament deals with requests for special arrangements made by traineeship candidates on a case-by-case basis is a reasonable approach.
The Ombudsman makes a suggestion for improvement to Parliament regarding how it informs traineeship candidates of the possibility to request special assistance in the context of the application and selection procedure and of how they should make such a request.
The European Commission's (Europe Direct) failure to reply to a question concerning training for professional drivers
Friday | 05 November 2021
Failure by the European Commission to communicate about its on-going assessment of an infringement complaint that Denmark breaches the EU’s working time directive
Monday | 25 October 2021