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How the European Commission addressed concerns from European Jews for Palestine, an umbrella organisation of Jewish groups, about it not being invited to certain events and fora
Tuesday | 25 November 2025
Decision on how the European Commission handled an infringement complaint against Austria concerning the rules for fees and cost structures in volleyball – CHAP(2017)003963 (case 2029/2022/EIS)
Tuesday | 19 December 2023
The case concerned how the European Commission handled an infringement complaint against Austria concerning the rules for fees and cost structures in volleyball. The complainant, an Austrian sports association, argued that the fees, which were payable on a yearly basis even for amateur players, were excessive and against EU law. The complainant contended that the time taken by the Commission to carry out the initial assessment of the infringement complaint was not reasonable.
The Ombudsman found that, while there were periods when the Commission was not active on the file, there was nothing to suggest that the time taken was the result of negligence or unjustified postponements by the Commission. Since, in the course of the inquiry, the Commission ultimately took a decision on the infringement complaint and acknowledged mistakes in how it communicated with the complainant, the Ombudsman closed the inquiry with the conclusion that no further inquiries were justified. She noted, in this context, the Commission’s commitment to improving how it communicates with complainants in future.
Decision on how the European Education and Culture Executive Agency (EACEA) handled concerns from an external expert assisting in the evaluation of proposals for the Creative Europe programme (complaint 1828/2023/FA)
Tuesday | 17 October 2023
How the European Education and Culture Executive Agency (EACEA) handled concerns from an external expert assisting in the evaluation of proposals for the creative Europe programme
Tuesday | 17 October 2023
The European Commission’s failure to provide a substantive reply to e-mails on Diversity, Equity and Inclusion and EU cultural funding
Thursday | 08 June 2023
Alleged failure by the European Commission to reach a timely decision on an infringement complaint against Austria concerning rules for fees and cost structures in volleyball – CHAP(2017)03963
Thursday | 16 February 2023
Failure by the European Commission to reply to a request for information concerning EU-promoted Initiatives aimed at elderly people and to issue an Ares number to it
Wednesday | 09 March 2022
The European Commission’s failure to acknowledge receipt of an infringement complaint against Spain concerning the protection of cultural and historical patrimony
Wednesday | 01 September 2021
European Ombudsman’s decision on the European Commission’s failure to reply to your request for information on the status of your infringement complaint (CHAP(2020)0979)
Wednesday | 28 July 2021
The European Commission‘s failure to reply to the complainant’s request for information about the state of play of an infringement complaint.
Thursday | 15 July 2021
Lack of information from the European Commission on the state of your infringement complaints
Thursday | 27 May 2021
The European Commission’s failure to reply to requests for information on the state of play of an infringement complaint against Luxembourg concerning scholarships for students ‒ CHAP(2018)02262
Tuesday | 01 December 2020
Decision of the European Ombudsman in the above-mentioned case concerning the decision of the Education, Audiovisual and Culture Executive Agency (EACEA) to recover EUR 33 986.46
Monday | 03 August 2020
The European Commission’s alleged failure to reply to a request for information on the status of an infringement complaint
Wednesday | 18 December 2019
Decision in case 1811/2019/AMF on the decision of the Education, Audiovisual and Culture Executive Agency to recover money from an EU-funded cultural project
Friday | 25 October 2019
Decision in case 799/2019/FP on the Educational, Audiovisual and Culture Executive Agency’s refusal to disclose the names of staff members carrying out a monitoring mission in Macedonia in the context of Creative Europe MEDIA Sub-programme
Tuesday | 30 July 2019
The case concerned the refusal by the Education, Audiovisual and Culture Executive Agency (EACEA) to disclose the names of staff members who supervised a project in Macedonia.
The Ombudsman found that the EACEA was justified in refusing to disclose the names of the staff members in question and closed the case.
Decision in case 1936/2018/FP on how the Education, Audiovisual and Culture Executive Agency dealt with a request for access to personal data
Friday | 29 March 2019
The case concerned a refusal by the Education, Audiovisual and Culture Executive Agency to disclose the names of staff members who supervised a project in Macedonia.
The Agency refused access on the basis of EU data protection rules which require that the person asking for disclosure of personal data, such as names of persons, must show the necessity of disclosing the names of the persons in question. If that requirement is met, the public authority must still establish whether the legitimate interests of the staff members would be affected by the disclosure of their names and, if so, whether those legitimate interests were more important than the necessity put forward by the person asking for the disclosure of the names.
The Ombudsman found that the complainant has not explained why it was necessary for him to have access to the names. As such, the Agency was justified in refusing to disclose the names of the staff members at issue.
Implementation by the Commission of a Pilot project and a Preparatory action on European research grants for cross-border investigative journalism
Thursday | 21 February 2019
Decision in case 325/2016/DR on how the European Commission dealt with a feasibility study on European research grants for cross-border investigative journalism
Tuesday | 19 February 2019
The European Commission asked an external contractor to do a feasibility study to examine the possibility of setting up a grant scheme for cross-border investigative journalism. The aim of the study was to determine whether there was a need for EU financial support for investigative journalism, and to define possible models of funding. The study did not establish a clear need for EU funding, and the Commission decided not to take any further steps on this matter.
The complainant claimed that the Commission had altered the conclusions of the study initially submitted by the contractor.
The Ombudsman found that the contractor had indeed modified the initial findings of the study. However, this was because the Commission considered that it did not comply with the terms of reference of the contract, and in particular the principle of subsidiarity. There was no evidence to suggest that the modifications were made in order to manipulate the findings of the study.
While the Ombudsman found that the Commission took too long to publish the study and understood the dissatisfaction expressed by the team of journalism experts involved in the study, overall she found the Commission’s explanations to be adequate.
Decision in case 2108/2018/TE on the European Commission’s allegedly incorrect statements concerning the international language Esperanto
Tuesday | 18 December 2018