The Ombudsman's Team
To ensure that the institution can properly deal with complaints in all 24 Treaty languages, as well as raise awareness about how it can help people and organisations, the Ombudsman has a well-qualified, multilingual staff. Search our staff by area or consult the organisational chart (organigramme) for our office.
European Ombudsman
Cabinet of the European Ombudsman
The cabinet team is responsible personally to the Ombudsman, working under her direct instruction. It advises and assists the Ombudsman to help ensure the implementation of her vision, strategy and objectives.
- Gundi Gadesmann
Head of Cabinet
Overall responsibility for the Ombudsman strategy, inter-institutional relations, outreach and cabinet management. Works with the Ombudsman’s leadership team in ensuring the implementation of the strategy.Tel. +32 2 28 42609Twitter @GundiGadesmann - Carl Dolan
Senior Adviser
Advises the Ombudsman on policy developments, strategy, inquiries and external relations. Specific responsibilities include high-level stakeholder relations with civil society organisations.E-mail: carl.dolan@ombudsman.europa.euTel. +32 2 28 34588Twitter @Carl_Dolan - Aidan O'Sullivan
Senior Adviser
Advises the Ombudsman on policy developments, strategy, inquiries and external relations.Tel. +32 (0) 2 284 68 68Twitter @aidanosullivan - Silvia Bartolucci
Policy Adviser
Advises the Ombudsman on policy developments, strategy, inquiries and relations with the European Parliament, including the Committee on Petitions and the Committee of Budgetary Control.Tel. +32 (2) 28 30 856 - Markus Spoerer
Policy Adviser
Advises the Ombudsman on policy developments, strategy, inquiries and external relations.Tel. +32 (0) 2 28 32 152 - Megan Killian
Personal Assistant to the Ombudsman
Responsible for organising Ombudsman agenda, missions and meetings.Tel. +32 2 28 46769
Secretariat-General
The Secretariat-General is responsible for the overall management of the office and for ensuring overall coordination and implementation of the Ombudsman's strategy.
- - Vacant -
Secretary-General - Caroline Moen
Assistant to the Secretary-General
- Murielle Richardson
Administrator
Directorate of Inquiries
The Directorate of Inquiries, which includes one case-handling Unit (below), is in charge of the Office's core activities namely conducting inquiries into possible cases of maladministration by the EU institutions, bodies and agencies and promoting good administrative practices.
- Rosita Hickey
Director of Inquiries
- Marta Hirsch-Ziembińska
Principal Adviser on Charter compliance
- Peter Dyrberg
Inquiries and Process Expert
- Jennifer King
Legal Expert
- Christophe Lesauvage
Legal Expert
- - Tanja Ehnert
Inquiries Coordinator
- Silvia Fuller
Inquiries Officer
- Michaela Gehring
Inquiries Officer
- Nicholas Hernanz
Inquiries Officer
- Michal Krajewski
Inquiries Officer - Oana Marin
Inquiries Officer
- Erika Murányi
Directorate Assistant
- Koen Roovers
Inquiries Officer
- Paulien Van de Velde-Van Rumst
Inquiries Officer - Maria Eleni Kosmopoulou
Inquiries trainee - Elia Saso
Inquiries trainee
Case-handling Unit
- Tina Nilsson
Head of Case-handling Unit
- Francesca Abbo
Inquiries Officer
- Vieri Biondi
Inquiries Officer
- Peter Bonnor
Inquiries Officer
- Pablo Gonzalez Perez
Inquiries Officer - Jean Lusweti
Case handling assistant
- Tereza Mandjukova
Inquiries Officer
- Laura Massocchi
Inquiries Officer
- Richard More O'Ferrall
Inquiries Coordinator
- Josef Nejedlý
Inquiries Officer - Eija Salonen
Inquiries Officer
- Valentina Stoeva
Inquiries Officer
- Konstantinos Tsaklidis
Inquiries Officer
- Rutger Van Kammen
Inquiries Officer - Aili Voit
Inquiries Officer - Emma Bougault
Inquiries trainee - Natalia Chiner Ridaura
Inquiries trainee - Raya Dimitrova
Inquiries trainee
Directorate for Administration
- Marie-Pierre Darchy
Director for Administration - Erika Schmidt
Administrative Assistant
Process & documents management, business continuity and infrastructure team
- Alessandro Del Bon
Head of Process & Document Management, Business Continuity and Infrastructure
- Marc Kamran Amir-Tahmasseb
Administrator - Web and Software Development Officer
- Christophe Bauer
Process Management Assistant - Coordination
- Maria del Carmen Beneitez
Process Management Assistant - Séverine Beyer
Process Management Assistant
- Bruno Alexandre Bismarque-Alcântara
Process Management Assistant
- Kevin Crespo
Information Technology Support
- Henri Finckbohner
Logistics & Inventory (GBI) - Driver
- Marjorie Fuchs
Administrator
- Ana Gaspar
Process Management Assistant
- Inga Jasmontaitė
Process Management Assistant
- Gaël Lambert
Information Technology Officer - LSA
- Oualiba Makhloufia
Process Management Assistant - Document Manager Officer (DMO)
- Catherine Vaudé
Process Management Assistant
- Caroline Zinck
Process Management Assistant
- Gaëtan Ischan
Web Developer Trainee
Budget and finance team
- Véronique Vandaele
Head of Budget and Finance
- Cindy Giannakis
Financial Assistant
- Zygmunt Hrehorowicz
Financial Assistant
- Emese Szentes
Financial Assistant
Human resources team
- Zina Assimakopoulou
Head of Human Resources
- Rachel Doell
Human Resources Assistant
- Giovanna Fragapane
Training Coordinator
- Isgouhi Krikorian
Human Resources Assistant
- Stéphanie Maraj
Human Resources Assistant
- Francesca Pavesi
Administrator
- Gabrielle Sheridan
Human Resources Assistant
- Félicia Voltzenlogel
Human Resources Assistant
Communication Unit
The Communications Unit is responsible for informing the general public, key target audiences, and other stakeholders about the Ombudsman's inquiries and strategic work, and her engagement in relevant EU debates and policy developments.
The Unit is responsible for general strategic communications work, as the coordination of the European Network of Ombudsmen.
The Unit is responsible for general strategic communications work, as the coordination of the European Network of Ombudsmen.
- Honor Mahony
Acting Head of Communication
- Helena Buhl
Communication Assistant
- Sylvie Debout
Publications Assistant
- Carolina Marín Vargas
Communication Assistant
- Enrico Portelli
Team Leader, Digital Communication
- Marina Ramazanova
Communication Assistant
- Christelle Therouse
Communication Assistant
- Michal Zuk
Communication Officer - Nathalie Hubin
Trainee
Data Protection Officer
- Francesca Pavesi
Data Protection Officer
- Nicholas Hernanz
Deputy Data Protection Officer
Transparency Officer
- Tereza Mandjukova
Transparency Officer
- Eija Salonen
Deputy Transparency Officer