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HomeStaff and organisation

The Ombudsman's Team

To ensure that the institution can properly deal with complaints in all 24 Treaty languages, as well as raise awareness about how it can help people and organisations, the Ombudsman has a well-qualified, multilingual staff. Search our staff by area or consult the organisational chart (organigramme) for our office.

Download the organisational chart (137.33 KB)

European Ombudsman

Cabinet of the European Ombudsman

The cabinet team is responsible personally to the Ombudsman, working under her direct instruction. It advises and assists the Ombudsman to help ensure the implementation of her vision, strategy and objectives.

Secretariat-General

The Secretariat-General is responsible for the overall management of the office and for ensuring overall coordination and implementation of the Ombudsman's strategy.
  • - Vacant -
    Secretary-General
  • Caroline Moen
    Assistant to the Secretary-General
  • Murielle Richardson
    Administrator

Directorate of Inquiries

The Directorate of Inquiries, which includes one case-handling Unit (below), is in charge of the Office's core activities namely conducting inquiries into possible cases of maladministration by the EU institutions, bodies and agencies and promoting good administrative practices.
  • Rosita Hickey
    Director of Inquiries
  • Marta Hirsch-Ziembińska
    Principal Adviser on Charter compliance
  • Peter Dyrberg
    Inquiries and Process Expert
  • Jennifer King
    Legal Expert
  • Christophe Lesauvage
    Legal Expert
    -
  • Tanja Ehnert
    Inquiries Coordinator
  • Silvia Fuller
    Inquiries Officer
  • Michaela Gehring
    Inquiries Officer
  • Nicholas Hernanz
    Inquiries Officer
  • Michal Krajewski
    Inquiries Officer
  • Oana Marin
    Inquiries Officer
  • Erika Murányi
    Directorate Assistant
  • Koen Roovers
    Inquiries Officer
  • Paulien Van de Velde-Van Rumst
    Inquiries Officer
  • Maria Eleni Kosmopoulou
    Inquiries trainee
  • Elia Saso
    Inquiries trainee

Case-handling Unit

  • Tina Nilsson
    Head of Case-handling Unit
  • Francesca Abbo
    Inquiries Officer
  • Vieri Biondi
    Inquiries Officer
  • Peter Bonnor
    Inquiries Officer
  • Pablo Gonzalez Perez
    Inquiries Officer
  • Jean Lusweti
    Case handling assistant
  • Tereza Mandjukova
    Inquiries Officer
  • Laura Massocchi
    Inquiries Officer
  • Richard More O'Ferrall
    Inquiries Coordinator
  • Josef Nejedlý
    Inquiries Officer
  • Eija Salonen
    Inquiries Officer
  • Valentina Stoeva
    Inquiries Officer
  • Konstantinos Tsaklidis
    Inquiries Officer
  • Rutger Van Kammen
    Inquiries Officer
  • Aili Voit
    Inquiries Officer
  • Emma Bougault
    Inquiries trainee
  • Natalia Chiner Ridaura
    Inquiries trainee
  • Raya Dimitrova
    Inquiries trainee

Directorate for Administration

  • Marie-Pierre Darchy
    Director for Administration
  • Erika Schmidt
    Administrative Assistant

Process & documents management, business continuity and infrastructure team

  • Alessandro Del Bon
    Head of Process & Document Management, Business Continuity and Infrastructure
  • Marc Kamran Amir-Tahmasseb
    Administrator - Web and Software Development Officer
  • Christophe Bauer
    Process Management Assistant - Coordination
  • Maria del Carmen Beneitez
    Process Management Assistant
  • Séverine Beyer
    Process Management Assistant
  • Bruno Alexandre Bismarque-Alcântara
    Process Management Assistant
  • Kevin Crespo
    Information Technology Support
  • Henri Finckbohner
    Logistics & Inventory (GBI) - Driver
  • Marjorie Fuchs
    Administrator
  • Ana Gaspar
    Process Management Assistant
  • Inga Jasmontaitė
    Process Management Assistant
  • Gaël Lambert
    Information Technology Officer - LSA
  • Oualiba Makhloufia
    Process Management Assistant - Document Manager Officer (DMO)
  • Catherine Vaudé
    Process Management Assistant
  • Caroline Zinck
    Process Management Assistant
  • Gaëtan Ischan
    Web Developer Trainee

Budget and finance team

  • Véronique Vandaele
    Head of Budget and Finance
  • Cindy Giannakis
    Financial Assistant
  • Zygmunt Hrehorowicz
    Financial Assistant
  • Emese Szentes
    Financial Assistant

Human resources team

  • Zina Assimakopoulou
    Head of Human Resources
  • Rachel Doell
    Human Resources Assistant
  • Giovanna Fragapane
    Training Coordinator
  • Isgouhi Krikorian
    Human Resources Assistant
  • Stéphanie Maraj
    Human Resources Assistant
  • Francesca Pavesi
    Administrator
  • Gabrielle Sheridan
    Human Resources Assistant
  • Félicia Voltzenlogel
    Human Resources Assistant

Communication Unit

The Communications Unit is responsible for informing the general public, key target audiences, and other stakeholders about the Ombudsman's inquiries and strategic work, and her engagement in relevant EU debates and policy developments.
The Unit is responsible for general strategic communications work, as the coordination of the European Network of Ombudsmen.
  • Honor Mahony
    Acting Head of Communication
  • Helena Buhl
    Communication Assistant
  • Sylvie Debout
    Publications Assistant
  • Carolina Marín Vargas
    Communication Assistant
  • Enrico Portelli
    Team Leader, Digital Communication
  • Marina Ramazanova
    Communication Assistant
  • Christelle Therouse
    Communication Assistant
  • Michal Zuk
    Communication Officer
  • Nathalie Hubin
    Trainee

Data Protection Officer

  • Francesca Pavesi
    Data Protection Officer
  • Nicholas Hernanz
    Deputy Data Protection Officer

Transparency Officer

  • Tereza Mandjukova
    Transparency Officer
  • Eija Salonen
    Deputy Transparency Officer