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The Ombudsman's Team
To ensure that the institution can properly deal with complaints in all 24 Treaty languages, as well as raise awareness about how it can help people and organisations, the Ombudsman has a well-qualified, multilingual staff. Search our staff by area or consult the organisational chart (organigramme) for our office.
European Ombudsman
EmilyO'Reilly
European Ombudsman
Cabinet of the European Ombudsman
The cabinet team is responsible personally to the Ombudsman, working under her direct instruction. It advises and assists the Ombudsman to help ensure implementation of her vision, strategy and objectives.
All cabinet members may accompany the Ombudsman on duty trips as requested, and may help draft speeches, presentations or reports as assigned.
All cabinet members may accompany the Ombudsman on duty trips as requested, and may help draft speeches, presentations or reports as assigned.
AidanO'Sullivan
Head of Cabinet
Overall responsibility for the Ombudsman strategy, interinstitutional relations including European Parliament and cabinet management. Works with the Secretariat-General in ensuring implementation of the strategy. Advises the Ombudsman on communication and outreach activities.SilviaBartolucci
Policy Assistant
Responsible for day-to-day relations with European Parliament, including the Committee on Petitions. Assists implementation of EO strategy, including the preparation of EO briefings.FrederikHafen
Policy Adviser
Advises the Ombudsman on policy developments, external strategy, and relations with the European Parliament. Responsible for coordination of policy briefings and speeches.MeganKillian
Personal Assistant to the Ombudsman
Responsible for organising Ombudsman agenda, missions and meetings; handles incoming Ombudsman correspondence and invitations, manages cabinet digital archive. Responsible for ad-hoc administrative tasks as assigned.
Secretariat-General
The Secretariat-General is responsible for the overall management of the office and for ensuring overall coordination and implementation of the Ombudsman's strategy.
CesiraD'Aniello
Secretary-General
ChristopheBauer
Assistant - Case Management Processes
CarolineMoen
Assistant to the Secretary-General
MurielleRichardson
Administrator
Directorate of Inquiries
The Directorate of Inquiries, which includes one case-handling Unit (below), is in charge of the Office's core activities namely conducting inquiries into possible cases of maladministration by the EU institutions, bodies and agencies and promoting good administrative practices.
RositaHickey
Director of Inquiries
MartaHirsch-Ziembińska
Principal Adviser on Charter compliance
FergalÓ Regan
Chief Legal Expert
PeterDyrberg
Inquiries and Process Expert
TanjaEhnert
Case handler
MichaelaGehring
Case handler
DorienLaermans
Case handler
AngelaMarcos Figueruelo
Legal Officer
OanaMarin
Inquiries Officer
ErikaMurányi
Administrative Assistant
KoenRoovers
Case handler
MarkusSpoerer
Inquiries Officer
ValentinaStoeva
Inquiries Officer
LeticiaDiez Sanchez
Inquiries traineeMihaiIoachimescu-Voinea
Inquiries traineeGabrielSchmidlechner
Inquiries traineeAnna BarbaraZejc
Inquiries trainee
Case-handling Unit
TinaNilsson
Head of the Case-handling Unit
VieriBiondi
Inquiries Officer
PeterBonnor
Principal Legal Officer
SilviaFuller
Inquiries Officer
NicholasHernanz
Case handler
Diesmerde Jonge
Case handler
PatriciaLópez Martín
Legal Officer
JeanLusweti
Case handling assistant
TerezaMandjukova
Case handler
LauraMassocchi
Case handler
MariaMoustakali
Case handler
JosefNejedlý
Legal Officer
EijaSalonen
Legal Officer
KonstantinosTsaklidis
Case handler
CatherineVaudé
Administrative Assistant
FrancescaAbbo
Inquiries trainee
ShariHinds
Inquiries trainee
SarahKristoffersen
Inquiries trainee
Communication Unit
The Communications Unit is responsible for informing the general public, key target audiences, and other stakeholders about the Ombudsman's inquiries and strategic work, and her engagement in relevant EU debates and policy developments.
The Unit is responsible for general strategic communications work, as the coordination of the European Network of Ombudsmen.
The Unit is responsible for general strategic communications work, as the coordination of the European Network of Ombudsmen.
GundiGadesmann
Head of Communication
HelenaBuhl
Communication Assistant
SylvieDebout
Publications Assistant
HonorMahony
Media and Outreach Officer
CarolinaMarín Vargas
Communication Assistant
RichardMore O'Ferrall
Communication Strategy Coordinator
EnricoPortelli
Team Leader, Digital Communication
MarinaRamazanova
Communication Assistant
ChristelleTherouse
Communication Assistant
RaülJiménez Icart
Trainee
Personnel, Administration, and Budget Unit
The Personnel, Administration, and Budget Unit is responsible for matters related to human resources and staff well-being; business continuity and safety; budget and finances; the institution's buildings, equipment and logistical support; document management and archiving; information and communications technologies(ICT); as well as the whole operational support of case handling.
AlessandroDel Bon
Head of the Personnel, Administration, and Budget Unit
SéverineBeyer
Document Management Assistant
Bruno AlexandreBismarque-Alcântara
Administrative Assistant
EvelyneCoudière
Administrative Assistant
AnaGaspar
Document Management Assistant
IngaJasmontaitė
Administrative Assistant
OualibaMakhloufia
Document Management Officer - FOI
MichaelWeiskorn
Document Management Assistant - FOI
CarolineZinck
Document Management Assistant
Budget Sector
VéroniqueVandaele
Head of Budget Sector
CindyGiannakis
Secretarial Support to the Head of Unit - Financial Support Agent
ZygmuntHrehorowicz
Financial Assistant
EmeseSzentes
Financial Assistant
Human Resources Sector
ZinaAssimakopoulou
Head of Human Resources Sector
RachelDoell
Human Resources Assistant
HenriFinckbohner
Driver - Administrative Support
GiovannaFragapane
Training Coordinator
MarjorieFuchs
Administrator
IsgouhiKrikorian
Human Resources Assistant
StéphanieMaraj
Human Resources Assistant
FrancescaPavesi
Administrator
GabrielleSheridan
Human Resources Assistant
FéliciaVoltzenlogel
Human Resources Assistant
Information and Communication Technologies Sector
Marc KamranAmir-Tahmasseb
Head of Information and Communication Technologies Sector
KevinCrespo
Information Technology Support
MassimoEzzy
Information Technology Officer - System Developer
GaëlLambert
Information Technology Officer - LSA
Data Protection Officer
FrancescaPavesi
Data Protection Officer
NicholasHernanz
Deputy Data Protection Officer
Transparency Officer
TerezaMandjukova
Transparency Officer
EijaSalonen
Deputy Transparency Officer