You have a complaint against an EU institution or body?

Available languages:
  • ENEnglish

Ombudsman launches Annual Report for 2021

Today, the Ombudsman is launching her Annual Report for 2021, with complaints related to transparency and accountability accounting for the biggest proportion of inquiries (29%).

The Report documents the Ombudsman’s work on improving public access to documents, including by publishing a guide for the EU institutions to help them fully meet their obligations in this area. It gives details on a range of inquiries including whether Frontex’s complaints mechanism could be made more accessible, how the Commission ensures Croatian authorities respect fundamental rights in the context of border management operations, and how the European Investment Bank should improve transparency about the projects it finances.

In 2021, the Ombudsman opened 338 inquiries – of which six were on her own initiative – while the average length of time for an inquiry was less than four months.

The Annual Report also features the European Ombudsman’s new logo – officially launched today – representing the office’s mission: accountability, transparency, and trust.