Showing 1 - 20 of 213 results
European Personnel Selection Office’s (EPSO) alleged failure to accommodate the special needs of a person in a selection procedure for EU civil servants
Tuesday | 14 January 2020
Decision in case 1173/2019/UNK on the European Commission’s Medical Service alleged use of genetic data in a recruitment procedure
Monday | 16 December 2019
The complainant complained to the Ombudsman that the European Commission’s Medical Service had collected and used his genetic data during a recruitment procedure.
The Ombudsman found that the Medical Service did not collect the complainant’s genetic data.
The Ombudsman closed the inquiry with a finding that there was no maladministration.
Decision of the European Ombudsman in the case 1896/2019/AMF on how the Education, Audiovisual and Culture Executive Agency and the European Commission dealt with staff matters involving alleged harassment, administrative inquiries, as well as a disciplinary procedure resulting in a reprimand
Monday | 16 December 2019
Decision in case 771/2019/LM on how the European Chemicals Agency (ECHA) selected ‘co-opted members’ for its Committee for Socio-economic Analysis
Tuesday | 10 December 2019
The case concerned the procedure for selecting ‘co-opted members’ of a committee which assists the European Chemicals Agency (ECHA) in its work, the Committee for Socio-economic Analysis (SEAC). The complainant, who had previously been a member of the SEAC, was not selected for another term as a co-opted member. He complained to the Ombudsman that the selection procedure was not transparent or fair, and that the call for expressions of interest did not mention the possibility to appeal decisions.
The Ombudsman found no maladministration in the selection procedure. However, she suggested that ECHA give applicants the possibility formally to request a review of the decision not to select them as co-opted committee members.
Decision in case 1315/2018/LM on how the European Commission handled a complaint about how the national agency of Cyprus manages the Erasmus+ Youth Programme
Wednesday | 20 November 2019
The complainant is the president of two organisations that run Erasmus+ youth programmes in Cyprus. He complained to the European Commission about the behaviour of the Cypriot national agency, in charge of implementing the Erasmus+ programme at national level. In his view, the Commission did not investigate his complaint properly and he therefore turned to the Ombudsman.
The Ombudsman found that the European Commission had handled the complaints reasonably and in line with its role under the Erasmus+ Regulation. The Ombudsman therefore closed the case with a finding of no maladministration.
Decision in case 765/2018/PB about the European Centre for the Development of Vocational Training and its handling of two recruitment procedures
Wednesday | 20 November 2019
The case concerned the way in which the European Centre for the Development of Vocational Training (Cedefop) conducted two staff recruitment procedures.
The Ombudsman found that, by not applying all the assessment criteria when assessing the applications, Cedefop had committed maladministration in one of the procedures. In light of the Court of Auditor’s recent call for immediate corrective action by Cedefop regarding its staff recruitment procedures and the fact that Cedefop’s management now seems intent on addressing the issues in question, the Ombudsman does not find it necessary to make a recommendation to Cedefop arising from her finding of maladministration.
The Ombudsman, however, asked Cedefop to inform her within three months of this decision of all the measures it has recently taken, or plans to take, to improve its recruitment procedures. To promote public trust in its recruitment procedures, Cedefop should publish these measures on its website.
The European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) and how it dealt with a candidate’s request for advance payment of travel and accommodation costs in a staff selection procedure
Thursday | 24 October 2019
Decision in case 858/2018/KT on how the European Medicines Agency dealt with a request for reimbursement of travel expenses in a staff selection procedure
Tuesday | 22 October 2019
The complainant was dissatisfied with how the European Medicines Agency (EMA) had dealt with his request for reimbursement of travel expenses for attending a job interview. He argued that EMA’s reimbursement policy was unfair to candidates living outside the EU.
The Ombudsman noted that EMA is entitled to limit the reimbursement of travels costs and that it has a margin of discretion in deciding how exactly to do this. The Ombudsman found EMA’s rules to be reasonable and, on this basis, found no maladministration. She nevertheless welcomed the fact that EMA has since changed its rules for reimbursing travel from outside the EU, as the new policy has an even more rational calculation method.
Decision in case 303/2019/NH on the European Commission’s assessment of academic qualifications when selecting trainees
Monday | 07 October 2019
The case concerned how the European Commission assesses academic qualifications when it selects its trainees. The Commission rejected the complainant’s application due to “inadequate academic qualifications” as he had obtained his bachelor’s degree in two years instead of three. The Commission explained that it rejected all applicants with less than three years of studies.
In the course of the Ombudsman’s inquiry, the Commission admitted the complainant to the selection procedure for the traineeship programme. The Commission also changed its practice for assessing academic qualifications. It now accepts all applicants who have a three-year degree obtained in less than three years.
The Ombudsman closed the case as settled and welcomed the Commission’s decision to change its practice. She suggested to the Commission that it update its traineeship website to reflect better the new practice for assessing academic qualifications.
Decision in case 1355/2019/UNK on the European Parliament’s handling of an administrative complaint concerning its decision to adopt a medical reserve when recruiting a contract agent
Friday | 04 October 2019
Closing note on the Strategic Initiative on the leave rights of certain EU staff members and the best interests of the child (SI/1/2019/AMF)
Tuesday | 01 October 2019
This strategic initiative aimed at assisting the EU institutions in protecting the best interests of children in their staff policies. To this end, the Ombudsman asked the European Parliament, the Council of the EU and the European Commission to inform her about their internal policies regarding the leave rights of staff members who become parents through surrogacy.
Based on the replies received, the Ombudsman encourages all EU institutions to adapt their internal rules so that the leave rights of staff members who become parents through surrogacy are clearly defined and aligned with those of other staff members who become parents.
Decision in case 133/2019/KT on how the European Parliament dealt with a request for feedback and reimbursement of travel expenses in a staff selection procedure
Thursday | 26 September 2019
The complainant was dissatisfied with the European Parliament not giving him written feedback on his job interview and not reimbursing him the travel expenses for attending that interview.
The Ombudsman found that Parliament was not required to give the complainant detailed written feedback. Parliament nevertheless chose to give the complainant feedback over the telephone, which the Ombudsman welcomed. The Ombudsman also found that Parliament’s decision not to reimburse the complainant was in line with its rules in place at the time and respected equal treatment among candidates for the same category of post.
Parliament has since changed its rules so that candidates for contract agent posts are now eligible to receive a financial contribution towards their travel expenses when attending interviews and tests. The Ombudsman welcomes this change and thus closes the case with a finding of no maladministration.
Decision in case 1506/2018/JF on the alleged differential treatment regarding the daily allowance paid to an expert working on a twinning project run by the Delegation of the European Union in Albania
Friday | 20 September 2019
The case concerned the daily allowance paid to the complainant, an expert working on a twinning project in Albania.
The local Delegation and the twinning project leader agreed to pay a reduced daily allowance to the complainant. The project leader subsequently recruited two other experts whom it paid a higher daily allowance. Dissatisfied, the complainant asked that his allowance be raised with effect from the beginning of his work on the twinning project. The Delegation agreed to raise the allowance but refused to apply it retroactively. The complainant then turned to the Ombudsman arguing that the Delegation’s position was discriminatory.
The Ombudsman found that the applicable rules allowed experts to be paid different daily allowances. These rules also allowed the amounts of the allowance to be changed, but for the future only. The Ombudsman concluded that the Delegation had acted in accordance with the applicable rules and closed the case with a finding of no maladministration.
Decision in case 1290/2018/VB on an European Union institution’s allegedly incorrect handling of a selection procedure
Monday | 16 September 2019
Decision of the European Ombudsman in the above case on the European Commission’s decision rejecting an internal administrative complaint about how a Directorate-General carried out an internal selection of a deputy head of unit
Tuesday | 10 September 2019
Decision in case 730/2018/KT on how the European Medicines Agency reimburses the travel expenses of applicants attending interviews and tests in its staff selection procedures
Tuesday | 10 September 2019
The case concerned the reimbursement policy that the European Medicines Agency (EMA) applies for applicants travelling to its premises in the context of staff selection procedures. The complainant was concerned that EMA´s reimbursement policy, which does not reimburse the full travel costs, but is based on a flat-rate system, is unfair and discriminatory.
The Ombudsman found EMA’s justification of its reimbursement policy to be reasonable. The Ombudsman therefore closed the case with a finding of no maladministration.
Decision of the European Ombudsman concerning complaint 1750/2018/MH against the European Investment Bank’s staff salary-adjustment criteria
Tuesday | 13 August 2019
Decision in joint cases 897/2019/JAP and 1360/2019/JAP on how the European Institute for Gender Equality addressed the complainant’s concerns about unfair treatment of temporary interim employees and its alleged misleading public statements
Monday | 05 August 2019
The decision of the European Commission’s Medical Service to adopt the medical reserve on the basis of genetic reasons when recruiting a contract agent
Monday | 29 July 2019
Decision in case 242/2018/KT on how the European Personnel Selection Office accommodated a left‐handed candidate in a selection procedure for EU civil servants
Friday | 05 July 2019
The case concerned unequal treatment of left-handed candidates in a selection procedure for EU civil servants organised by the European Personnel Selection Office (EPSO). The complainant complained that, unlike right-handed candidates, he was given a computer mouse without a scroll wheel.
The Ombudsman found that the complainant´s argument about being disadvantaged was valid. She therefore proposed that EPSO make sure to provide left-handed and right-handed candidates with computer mice with the same technical functionalities.
In response to the Ombudsman´s proposal, EPSO stated that new computer mice with the same functionalities have already been made available for all selection procedures. The Ombudsman welcomes the measures taken by EPSO and closes the case as resolved.