Showing 1 - 20 of 150 results
Decision in case 1476/2019/EWM on how the European Commission dealt with a request for public access to documents relating to a Commission blog post
Friday | 29 November 2019
The case concerned a request for public access to internal communication relating to a blog post published by the European Commission. The blog post was, following public criticism, removed from the Internet. The Commission identified one document as falling within the scope of the complainant’s request.
The complainant questioned whether the Commission had identified and released all relevant documents. He considered that, if it were the case that the Commission had actively deleted such communications or classified them as short-lived, this would have been in contradiction with the Commission’s obligations regarding openness.
The Ombudsman has inquired into the issue and does not consider the absence of any record or other evidence of the existence or deletion of written communications on this matter to be unreasonable. The Ombudsman closed the inquiry with a finding of no maladministration.
Decision in case 1829/2019/EWM on the European Commission’s failure to grant access to documents relating to meetings between Commissioner Jourová and stakeholders
Tuesday | 12 November 2019
The case concerned a request for public access to documents related to four meetings between Commissioner Jourová and several external stakeholders. Having waited for a reply from the Commission for six months, the complainant turned to the Ombudsman.
The Ombudsman closed the inquiry because after her intervention, the Commission replied to the complainant and granted partial access to the requested documents.
How the European Commission dealt with a request for public access to documents concerning the new EU Copyright Directive - GESTDEM 2019/0978
Wednesday | 09 October 2019
The European Commission’s failure to grant access to documents relating to meetings of Commissioner Jourová with external stakeholders
Friday | 04 October 2019
Decision of the European Ombudsman concerning complaint 1598/2019/TM on how the European Commission dealt with an infringement complaint against Bulgaria concerning its alleged failure to transpose and implement EU legislation on the protection of consumers in the area of water, heating and energy supply CHAP(2017)03023
Thursday | 19 September 2019
Failure of the European Commission (DG Justice) to keep complainant informed of the state of infringement case against the Irish authorities concerning consumer protection in financial services - CHAP(2017)01150
Tuesday | 10 September 2019
Decision in the joint inquiry in cases 2179/2018/TM and 2093/2018/TM on the European Commission’s handling of an infringement complaint against Bulgaria concerning the compliance of enforcement proceedings with EU consumer protection law
Tuesday | 10 September 2019
The cases concerned the European Commission’s handling of an infringement complaint against Bulgaria about enforcement proceedings at national level and their compliance with EU consumer protection law. The complainants took issue with the Commission’s delay in taking a decision on the infringement complaint.
During the Ombudsman’s inquiry, the Commission started an infringement procedure against Bulgaria. The Ombudsman considered that the time it took the Commission to take a decision was justified by the specific circumstances of the case and closed her inquiry finding no maladministration.
The European Commission’s alleged failure to reply to correspondence concerning credit institutions in Bulgaria
Monday | 09 September 2019
How the European Commission dealt with an infringement complaint against the Netherlands concerning the importation of potentially unsafe lighters
Wednesday | 04 September 2019
Decision in case 276/2019/MMO on how the European Commission handled an infringement complaint against the Czech Republic concerning yogurt denomination (Ref. CHAP(2017)03182)
Thursday | 18 July 2019
Decision of the European Ombudsman in the above case on how the European Central Bank dealt with correspondence concerning a consumer issue
Tuesday | 16 July 2019
Decision of the European Ombudsman in the above case on the Commission’s handling of a complaint alleging infringement of EU consumer protection law
Tuesday | 16 July 2019
Decision in case 1323/2018/MH concerning how the European Commission dealt with a complaint about computerised reservation systems in the airline sector
Monday | 15 July 2019
The case concerned how the European Commission dealt with a complaint from an industry association concerning an airline’s compliance with EU rules on computerised reservation systems.
The Commission sent a letter to the complainant informing it of its intention to reject the complaint. The complainant disagreed with the Commission’s reasoning. It also considered that the Commission had not dealt with its complaint within a reasonable timeframe and had set too short a deadline to submit observations.
As the Commission has said that it will shortly send a second letter to the complainant with further explanations for rejecting the complaint, it would serve no useful purpose at this stage to inquire further into the Commission’s reasoning.
The Ombudsman found that the time taken by the Commission to date to deal with the complaint was reasonable, given its complexity. She also found that the complainant had had sufficient opportunity to submit its observations. The Ombudsman therefore found no maladministration concerning these aspects of the complaint.
The European Commission’s failure to adopt a transitional measure for the normal marketing and consumption of Basmati rice after a change in the maximum residue limits of buprofezin
Friday | 05 July 2019
Decision in case 1632/2018/THH on the European Commission’s refusal to grant access to documents relating to infringement proceedings against the United Kingdom for the improper implementation of the EU Data Protection Directive 95/46/EC
Monday | 01 July 2019
The case concerned access to documents held by the European Commission relating to an infringement procedure regarding the United Kingdom’s compliance with EU data protection rules.
In the course of the inquiry, the Ombudsman established that, of the ten issues originally raised with the United Kingdom, nine had been resolved. As a result, the general presumption under EU law against disclosure no longer applied to the documents relating to those resolved issues. The Ombudsman therefore proposed that the Commission reassess the complainant’s request for public access based on an individual assessment of all the withheld documents.
The Commission did not accept the Ombudsman’s proposal for a solution. The Commission stated it had correctly applied the relevant exception and therefore saw no reason to reconsider its position.
The Ombudsman finds the decision of the Commission not to reconsider its position concerning disclosure of the documents constitutes maladministration.
Decision in case 838/2019/JF on how the European Commission dealt with a complaint about holiday properties in France
Monday | 01 July 2019
An alleged conflict of interest in the work of the Commission’s Scientific Advice Mechanism due to an inadequate policy on declarations of interest for invited experts
Thursday | 06 June 2019
The Commission’s alleged failure to reply to correspondence concerning a complaint about alleged violations of EU law by the Bulgarian authorities ‐ CHAP (2018) 01517
Thursday | 23 May 2019
Decision in case 72/2019/JF on the Commission’s alleged failure to answer correspondence concerning an infringement case and a complaint of maladministration
Tuesday | 14 May 2019
Monday | 06 May 2019