You have a complaint against an EU institution or body?

In focus

Emily O'Reilly

The European Ombudsman, Emily O'Reilly

Emily O’Reilly has served as European Ombudsman since 2013. O’Reilly and her team help people, organisations, and businesses by investigating administrative complaints and by looking into broader systemic issues at the EU level. The Ombudsman’s suggestions and recommendations help maintain high accountability and transparency standards in the EU institutions.

More information

What we do


The European Ombudsman works to promote good administration at EU level. The Ombudsman investigates complaints about maladministration by EU institutions and bodies, and also proactively looks into broader systemic issues.

Video transcript