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Thematic papers

This section is dedicated to the publication of a range of thematic papers that are meant to present the Ombudsman's thinking and positions on a number of strategically important topics of her work or on more general issues relating to procedures.

Thematic papers normally focus on topics where the Ombudsman has made a particularly valuable contribution towards helping complainants and maintaining high standards of good administration.

Papers will be added to this section as they become available.