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How EU institutions, bodies, offices and agencies record text and instant messages sent/received by staff members in their professional capacity


Case SI/4/2021/MIG - Opened on Wednesday | 30 June 2021 - Institution concerned European Commission

The European Ombudsman has launched a strategic initiative into how EU institutions, bodies, offices and agencies record text and instant messages sent/received by staff members in their professional capacity.
The initiative aims to take stock of the current rules and practices on record keeping concerning these messages, with a view to identifying good practices within the EU administration.

As a first step, the Ombudsman sought inspection meetings with a selection of institutions and agencies, to discuss their practices on this issue.