You have a complaint against an EU institution or body?

Available languages:
  • ENEnglish

How EU institutions, bodies, offices and agencies record text and instant messages sent/received by staff members in their professional capacity

The European Ombudsman has launched a strategic initiative into how EU institutions, bodies, offices and agencies record text and instant messages sent/received by staff members in their professional capacity.
The initiative aims to take stock of the current rules and practices on record keeping concerning these messages, with a view to identifying good practices within the EU administration.

As a first step, the Ombudsman sought inspection meetings with a selection of institutions and agencies, to discuss their practices on this issue.