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How the European Border and Coast Guard Agency (Frontex) deals with complaints about alleged fundamental rights breaches through its 'Complaints Mechanism'

The Ombudsman opened an inquiry on her own initiative into the European Border and Coast Guard Agency's (Frontex) Complaints Mechanism for those who believe their fundamental rights have been breached in the context of a Frontex operation.

The Ombudsman sent a series of questions to Frontex, relating to the effectiveness and transparency of the Complaints Mechanism, and the role of the 'fundamental rights officer'. The Ombudsman received Frontex's reply and is analysing this. The Ombudsman's inquiry team will also hold an inspection meeting with Frontex representatives.