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Subject matter of inquiries closed by the European Ombudsman in 2017

Transparency/accountability (e.g., access to information and documents) |
75 |
20.6% |
Culture of service (e.g., citizen-friendliness, languages and timeliness) |
61 |
16.8% |
Respect for procedural rights (e.g., the right to be heard) |
60 |
16.5% |
Proper use of discretion (including in infringement procedures) |
49 |
13.5% |
Respect for fundamental rights |
44 |
12.1% |
Recruitment |
43 |
11.8% |
Good management of EU personnel issues |
38 |
10.5% |
Sound financial management (e.g., concerning EU tenders, grants and contracts) |
23 |
6.3% |
Other |
16 |
4.4% |
Ethics |
13 |
3.6% |
Public participation in EU decision-making |
7 |
1.9% |
Note: In some cases, the Ombudsman closed inquiries with two or more subject matters. The above percentages therefore total more than 100%.
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