Min ambition er at støtte EU-institutionerne i at blive mere effektive, gennemsigtige og ansvarlige ved strategisk at øge synligheden og effekten af Den Europæiske Ombudsmands arbejde.

Emily O'Reilly, 30. juni 2014

Sociale medier

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60th Rome Treaty anniversarydit Europa - Portalen til europæiske og nationale offentlige tjenester på nettet

Annual Report 2017

The Ombudsman launches her Annual Report for 2017. The year saw a rise in the number of complaints, while concerns about transparency in the EU administration accounted for the biggest proportion of the Ombudsman's cases

Ombudsman sends Special Report to Parliament on lack of Council accountability

The Ombudsman calls on Parliament's support after the Council's failure to respond to her Recommendations aiming to improve the accountability of its legislative work

Ombudsman launches ‘fast-track’ complaint procedure for access to documents

Under the new system the Ombudsman aims to take a decision within two months of receiving  an access to document complaint

Ombudsman asks Commission to reassess Barroso appointment

The Ombudsman has asked that former Commission President Barroso’s employment with Goldman Sachs Bank be reassessed by its Ethics Committee

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Hvad vi gør

Den Europæiske Ombudsmand behandler klager over fejl og forsømmelser i Den Europæiske Unions institutioner og organer.

Hvis man er statsborger i en af Unionens medlemsstater eller har fast bopæl i en medlemsstat, kan man indgive klage til Den Europæiske Ombudsmand. Virksomheder, foreninger og andre organer med hjemsted i Unionen kan også klage til Ombudsmanden.

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Hvem vi er

Emily O'Reilly tiltrådte posten som Europæisk Ombudsmand den 1. oktober 2013.

Hun var tidligere national ombudsmand i Irland og leder af den irske oplysningsmyndighed (2003-2013), såvel som en prisvindende politisk journalist, moderator og forfatter.

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Institutionen har et højt kvalificeret, flersproget personale.

Dette betyder, at vi kan behandle din klage på dit sprog, som er et af de 24 EU-sprog, vi arbejder i. Vi er forpligtet til at gøre vores tjeneste fuldt tilgængelig for mennesker med handicap.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Hvad nyt?

  • 25. maj 2018
    • Henstilling -
      Recommendation of the European Ombudsman in case 212/2016/JN on the European Commission’s annual reviewing of Member States’ export credit agencies
    • Beslutning -
      Decision in case 1316/2016/TN on alleged shortcomings in the European Investment Bank’s Transparency Policy
  • 22. maj 2018
    • Beslutning -
      Decision of the European Ombudsman in case 1167/2016/ANA on the Commission’s handling of allegations of improper behaviour in the course of an anti-dumping investigation
    • Åbne sager -
      The European Aviation Safety Agency (EASA)’s public consultation on a regulatory framework for drones
  • 18. maj 2018
    • Beslutning -
      Decision in case 1834/2017/TE on the European Commission’s handling of an infringement proceeding against France
  • 17. maj 2018
    • Pressemeddelelse -
      Ombudsman sends Special Report to Parliament on lack of Council legislative accountability
    • Årsberetning -
      Annual Report 2017
    • Beslutning -
      Decision in strategic inquiry OI/2/2017/TE on the transparency of the Council legislative process
    • Særlig beretning -
      Special Report of the European Ombudsman in strategic inquiry OI/2/2017/TE on the transparency of the Council legislative process
  • 14. maj 2018
    • Åbne sager -
      The European Commission’s appointment of a new Secretary-General