Min ambition er at støtte EU-institutionerne i at blive mere effektive, gennemsigtige og ansvarlige ved strategisk at øge synligheden og effekten af Den Europæiske Ombudsmands arbejde.

Emily O'Reilly, 30. juni 2014

Sociale medier

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60th Rome Treaty anniversarydit Europa - Portalen til europæiske og nationale offentlige tjenester på nettet

Ombudsman launches list of Dos & Don’ts to help EU officials deal with lobbyists

The European Ombudsman, Emily O'Reilly, has published practical advice for EU officials on interacting with interest representatives.

Ombudsman urges appropriate Brexit transparency

The European Ombudsman has asked the European Commission to ensure transparency during the upcoming Brexit negotiations

Ombudsman asks nine questions on handling of Commissioners’ post-mandate jobs

European Ombudsman, Emily O'Reilly, has asked the Commission to reply to nine questions about the role of its Ad Hoc Ethical Committee and how the Commission deals with the post-mandate activities of Commissioners, including its ...

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Hvad vi gør

Den Europæiske Ombudsmand behandler klager over fejl og forsømmelser i Den Europæiske Unions institutioner og organer.

Hvis man er statsborger i en af Unionens medlemsstater eller har fast bopæl i en medlemsstat, kan man indgive klage til Den Europæiske Ombudsmand. Virksomheder, foreninger og andre organer med hjemsted i Unionen kan også klage til Ombudsmanden.

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Hvem vi er

Emily O'Reilly tiltrådte posten som Europæisk Ombudsmand den 1. oktober 2013.

Hun var tidligere national ombudsmand i Irland og leder af den irske oplysningsmyndighed (2003-2013), såvel som en prisvindende politisk journalist, moderator og forfatter.

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Institutionen har et højt kvalificeret, flersproget personale.

Dette betyder, at vi kan behandle din klage på dit sprog, som er et af de 24 EU-sprog, vi arbejder i. Vi er forpligtet til at gøre vores tjeneste fuldt tilgængelig for mennesker med handicap.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Hvad nyt?

  • 15. januar 2018
    • Beslutning -
      Decision in case 1769/2017/JAS on the European Chemicals Agency’s handling of concerns regarding the herbicide ingredient glyphosate
  • 10. januar 2018
    • -
      Annual Management Plan 2018
    • -
      Annual Management Plan 2018 - Operating Framework and Key Processes
    • -
      Annual Activity Report of the Principal Authorising Officer by Delegation 2016
  • 4. januar 2018
    • Åbne sager -
      The Court of Justice's refusal of a request for public access to an administrative document
  • 22. december 2017
    • Beslutning -
      Decision in case 2118/2017/AMF on the recruitment procedure for IT specialists organised by the European Agency for the operational Management of Large-Scale IT systems in the area of freedom, security and justice
    • Beslutning -
      Decision in case 1569/2016/DR on the European Commission’s refusal to grant full access to an e-mail it received from an IT company during the preparation of the Passenger Name Record (PNR) Directive
    • Beslutning -
      Decision in case 861/2017/PL on the European Commission’s refusal to give public access to all documents related to two infringement procedures against the United Kingdom on how it applies the ‘Free Movement Directive’
  • 21. december 2017
    • Årsberetning -
      Putting it Right? - How the EU institutions responded to the Ombudsman in 2016
  • 20. december 2017
    • Beslutning -
      Decision in case 682/2014/JF on the European Commission’s requirement that persons who ask for public access to documents provide their postal address