Min ambition er at støtte EU-institutionerne i at blive mere effektive, gennemsigtige og ansvarlige ved strategisk at øge synligheden og effekten af Den Europæiske Ombudsmands arbejde.

Emily O'Reilly, 30. juni 2014

Sociale medier

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60th Rome Treaty anniversarydit Europa - Portalen til europæiske og nationale offentlige tjenester på nettet

Ombudsman asks Commission to reassess Barroso appointment

The Ombudsman has asked that former Commission President Barroso’s employment with Goldman Sachs Bank be reassessed by its Ethics Committee

Ombudsman launches ‘fast-track’ complaint procedure for access to documents

Under the new system the Ombudsman aims to take a decision within two months of receiving  an access to document complaint

Ombudsman recommends President Draghi suspend his ‘Group of 30’ membership

The European Ombudsman, Emily O'Reilly, has recommended that ECB President Mario Draghi suspend his membership of the Group of 30 (G30) for the remainder of his term in office

Ombudsman launches list of Dos & Don’ts to help EU officials deal with lobbyists

The European Ombudsman, Emily O'Reilly, has published practical advice for EU officials on interacting with interest representatives.

Ombudsman urges appropriate Brexit transparency

The European Ombudsman has asked the European Commission to ensure transparency during the upcoming Brexit negotiations

Ombudsman says Member States must open up their opaque negotiations on EU laws

The Ombudsman has called on the Council to put in place measures to make EU law-making more accessible to the public.

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Hvad vi gør

Den Europæiske Ombudsmand behandler klager over fejl og forsømmelser i Den Europæiske Unions institutioner og organer.

Hvis man er statsborger i en af Unionens medlemsstater eller har fast bopæl i en medlemsstat, kan man indgive klage til Den Europæiske Ombudsmand. Virksomheder, foreninger og andre organer med hjemsted i Unionen kan også klage til Ombudsmanden.

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Hvem vi er

Emily O'Reilly tiltrådte posten som Europæisk Ombudsmand den 1. oktober 2013.

Hun var tidligere national ombudsmand i Irland og leder af den irske oplysningsmyndighed (2003-2013), såvel som en prisvindende politisk journalist, moderator og forfatter.

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Institutionen har et højt kvalificeret, flersproget personale.

Dette betyder, at vi kan behandle din klage på dit sprog, som er et af de 24 EU-sprog, vi arbejder i. Vi er forpligtet til at gøre vores tjeneste fuldt tilgængelig for mennesker med handicap.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Hvad nyt?

  • 21. marts 2018
    • Korrespondance -
      European Ombudsman's response to the questionnaire concerning public consultation on the transparency and sustainability of the EU risk assessment model in the food chain (DG Sante, directorate D, unit D1) - Contribution from the European Ombudsman
    • Korrespondance -
      Letter of the European Ombudsman to the President of the European Commission on ensuring the EU risk assessment model in the food chain is independent, transparent, and allows for meaningful stakeholder engagement
  • 16. marts 2018
    • Beslutning -
      Decision in case 124/2018/NF on the European Commission’s refusal to give public access to documents concerning the EU funded ‘TETRA’ project on autologous stem cell seeded tissue engineered trachea
    • Henstilling -
      Recommendation of the European Ombudsman in case 1336/2017/JAS on the European Commission’s refusal to grant access to its catalogue of nanomaterials used in cosmetics, as well as to related notifications from cosmetics manufacturers
  • 15. marts 2018
    • Pressemeddelelse -
      Ombudsman asks Commission to reassess Barroso appointment
    • Henstilling -
      Recommendations of the European Ombudsman in the joint inquiry into complaints 194/2017/EA, 334/2017/EA, and 543/2017/EA on the European Commission’s handling of post-mandate employment of former Commissioners, a former Commission President and the role of its ‘Ethics Committee’
    • Beslutning -
      Decision in case 1956/2017/THH on the European Parliament’s failure to grant the complainant access to the names of members of parliaments affiliated to two European political parties
  • 9. marts 2018
    • Beslutning -
      Decision in case 1976/2017/THH on the Court of Justice of the European Union’s refusal of a request for public access to an administrative document
  • 6. marts 2018
    • Beslutning -
      Decision of the European Ombudsman in case 425/2017/ANA on the European Commission’s alleged failure to enforce EU law on online gambling services in certain Member States
  • 26. februar 2018
    • Korrespondance -
      Letter from the Ombudsman to President Juncker concerning securing appropriate stakeholder input in the Brexit negotiations and potential for further progress on transparency