Min ambition er at støtte EU-institutionerne i at blive mere effektive, gennemsigtige og ansvarlige ved strategisk at øge synligheden og effekten af Den Europæiske Ombudsmands arbejde.

Emily O'Reilly, 30. juni 2014

Sociale medier

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 Offentlig høring om Den Europæiske Ombudsmands strategi – "Hen imod 2019"60th Rome Treaty anniversarydit Europa - Portalen til europæiske og nationale offentlige tjenester på nettet

Ombudsman announces Award for Good Administration winners

The European Ombudsman, Emily O´Reilly, awarded projects in seven categories with the overall Award for Good Administration going to the Commission´s DG Sante for the project "EU collaboration to help patients with rare diseases". The ...

Ombudsman opens inquiry into transparency of Council legislative work

The European Ombudsman, Emily O'Reilly, has opened an inquiry into whether the Council of the EU allows sufficient public scrutiny of the evolving discussions on draft EU laws.

Ombudsman urges appropriate Brexit transparency

The European Ombudsman has asked the European Commission to ensure transparency during the upcoming Brexit negotiations

System of unpaid trainees in EU foreign delegations should end

The European Ombudsman has recommended that the European External Action Service pay all of its trainees an appropriate allowance to allow greater access for young people of all backgrounds.

Ombudsman calls on President Juncker to clarify position on Barroso appointment

The European Ombudsman, Emily O'Reilly, has called on President Juncker to clarify the Commission’s position on former Commission President Barroso’s appointment as non-executive chairman and adviser at Goldman Sachs.

Transparency of trilogues

The European Ombudsman called for more transparency of EU law-making by publishing key documents in informal trilogues negotiations

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Hvad vi gør

Den Europæiske Ombudsmand behandler klager over fejl og forsømmelser i Den Europæiske Unions institutioner og organer.

Hvis man er statsborger i en af Unionens medlemsstater eller har fast bopæl i en medlemsstat, kan man indgive klage til Den Europæiske Ombudsmand. Virksomheder, foreninger og andre organer med hjemsted i Unionen kan også klage til Ombudsmanden.

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Hvem vi er

Emily O'Reilly tiltrådte posten som Europæisk Ombudsmand den 1. oktober 2013.

Hun var tidligere national ombudsmand i Irland og leder af den irske oplysningsmyndighed (2003-2013), såvel som en prisvindende politisk journalist, moderator og forfatter.

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Institutionen har et højt kvalificeret, flersproget personale.

Dette betyder, at vi kan behandle din klage på dit sprog, som er et af de 24 EU-sprog, vi arbejder i. Vi er forpligtet til at gøre vores tjeneste fuldt tilgængelig for mennesker med handicap.

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How it works

Who can turn to the European Ombudsman?

Citizens, NGOs, associations, businesses, universities, journalists...

  • With complaints concerning an EU institution, office or agency
  • Who have already tried to solve the problem with the EU body concerned
  • When the issue is not over two years old
  • Where there is no other legal action underway

The Ombudsman can help with

  • Unfair treatment by EU bodies
  • Problems with EU tenders/contracts
  • Late payments from EU funds
  • Refused access to documents
  • Delays in dealings with EU bodies
  • Undisclosed or improper lobbying

What can the Ombudsman do?

  • Follow-up your complaint with the EU body
  • Help find a fair solution to your problem
  • Issue recommendations to EU bodies
  • Inspect EU documents

How to contact the Ombudsman?

  • You can contact the Ombudsman in the 24 official EU languages
  • Fill out the easy online complaint form
how to contact the ombudsman

Hvad nyt?

  • 24. maj 2017
    • Beslutning -
      Decision in case 1003/2016/PMC on the European Personnel Selection Office’s handling of a computer problem during a test for the recruitment of EU civil servants
    • Årsberetning -
      Annual Report 2016
    • Korrespondance -
      Practical recommendations for public officials’ interaction with interest representatives
    • Pressemeddelelse -
      Ombudsman launches list of Dos & Don’ts to help EU officials deal with lobbyists
    • Multimedier -
      Compliance with the European Ombudsman's proposals in 2015
    • Multimedier -
      Number of media hits
    • Multimedier -
      Complaints transferred to other institutions and bodies; complainants advised to contact other institutions and bodies by the European Ombudsman in 2016
    • Multimedier -
      Advice, complaints and inquiries in 2016
    • Multimedier -
      Strategic work in 2016
    • Multimedier -
      National origin of complaints registered and inquiries opened by the European Ombudsman in 2016