Advice, complaints and inquiries in 2017

Advice, complaints and inquiries in 2017
15 837	People helped by the European Ombudsman in 2017
12 521	Advice given through the Interactive Guide on the Ombudsman's website
2 181	Complaints handled in 2017
1 135	Requests for information replied to by the Ombudsman
447	Inquiries opened by the European Ombudsman in 2017
433	Inquiries opened on the basis of complaints
14	Own-initiative inquiries opened
363	Inquiries closed by the European Ombudsman in 2017
348	Complaint-based inquiries closed
15	Own-initiative inquiries closed

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