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Information about the European Ombudsman, the institution and its staff.
Find out about the Ombudsman's role, schedule and biography
Annual Report 2018
Here you can find our Annual Report highlighting our work over 2018
Annual Management Plan
Our annual management plans presenting how we plan to deliver our strategy for the coming year
Looking for a job with the European Ombudsman?
The Ombudsman investigates complaints about maladministration and looks into broader systemic issues with the EU institutions.
Find out more about our fast-track procedure to deal with access to documents complaints
Example of Strategic work
Special report on our strategic inquiry on lack of Council legislative accountability
Example of complaint
Complaint about unpaid traineeships at the EEAS resolved
The European Ombudsman coordinates the European Network of Ombudsmen
The Ombudsman can help people, businesses or organisations facing problems with the EU’s administration. This section explains under what circumstances and how.
How can the Ombudsman help
Find out about what the Ombudsman can investigate
Checklist for making a complaint
Check whether you meet the criteria for the Ombudsman to look into your complaint
How we deal with complaints
Have a look at the process by which the Ombudsman deals with complaints
Who else can help you
If the Ombudsman is not able to help, here is a list of other bodies that may be able to assist
Press releases, news, publications, multimedia, calendar and events, and media contacts.
Award for Good Administration
Ombudsman launches ‘Award for Good Administration 2019’
Latest press release
Ombudsman announces Award for Good Administration 2019 winners
Watch this video and find out more about what the European Ombudsman does
The European Ombudsman and you
Find out at a glance how it all works
Quick linkscareers, complaints, cases, national ombudsmen...
You have a complaintagainst an EU institution or body?
European Supervisory Authorities Consumer Protection Day 2019
European Ombudsman 'Award for Good Administration' 2019
How to Address Citizenship in a Polarised World?
Meeting with the Finnish parliamentary Ombudsman
Europe Day - EU institutions open doors day
Lecture at the Central European University
RDS vision 2030 Breakfast
European Network of Ombudsmen Conference 2019 - Improving participatory democracy in the EU
Lunch with Dr Holtgen and Ambassador Kuneva