You have a complaint against an EU institution or body?

In focus

European Ombudsman carries out a series of inquiries and initiatives into the COVID-19 response in the EU administration

In April 2020, the Ombudsman began examining the work of the EU administration in the context of the COVID-19 crisis. Following on from this, in July 2020, the Ombudsman has launched a series of inquiries and initiatives, looking at specific aspects of the work of different EU institutions, agencies and bodies concerning COVID-19.

What we do


The European Ombudsman works to promote good administration at EU level. The Ombudsman investigates complaints about maladministration by EU institutions and bodies, as well as proactively looking into broader systemic issues.