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Questions about Europe?Your Europe - The portal to on-line European and national public servicesTreaty of Lisbon


If the Ombudsman finds, during the course of an inquiry, that there has been maladministration in a case, he shall inform the institution or body concerned, and, where appropriate, will make a draft recommendation. The institution or body concerned is required to send the Ombudsman a detailed opinion on the draft recommendation within three months. Draft recommendations are normally available in English and in the language of the complaint.

Recommendations from 2016