Mijn ambitie is om de EU-instellingen te ondersteunen om effectiever, transparanter en verantwoordelijker te worden door de zichtbaarheid en de impact van het werk van de Europese Ombudsman strategisch te vergroten

Emily O'Reilly, 30 juni 2014
Vragen over Europa?Uw Europa - De portaalsite voor Europese en nationale online-overheidsdienstenVerdrag van Lissabon
Ombudsman calls on President Juncker to clarify position on Barroso appointment

The European Ombudsman, Emily O'Reilly, has called on President Juncker to clarify the Commission’s position on former Commission President Barroso’s appointment as non-executive chairman and adviser at Goldman Sachs.

Delay in chemicals testing

The Ombudsman in February opened a strategic inquiry into the delay in the European Commission's handling of over 200 proposals to test chemicals to determine potential harm to human reproductive health. The inquiry aims to find out ...

Improving tobacco lobbying transparency

The Ombudsman last October asked the Commission to proactively publish online all meetings of all Commission staff with tobacco lobbyists. In April, she followed up with a high-level discussion on the importance of transparency in ...

Improving expert group transparency

Citizens have a right to know what expert advice is being given to decision-makers and how it feeds into policy-making.  The Ombudsman has called on the Commission to publish comprehensive minutes of all expert group meetings. The ...

European Commission asked to report back on pesticides authorisation

An inquiry into the approval of pesticides highlighted concerns with the Commission's practice of approving the safe use of an active substance before it gets all of the data necessary to support that decision. The Ombudsman asked the ...

Transparency concerns top Ombudsman cases in 2015

Concerns about transparency in the EU administration accounted for the biggest proportion of the Ombudsman's cases (22.4%) in 2015. The year also saw the Ombudsman open strategic inquiries into key issues while it was revealed that EU ...

Transparency of trilogues

The European Ombudsman called for more transparency of EU law-making by publishing key documents in informal trilogues negotiations

Een klacht indienenInformatie aanvragen
Wat wij doen

De Europese Ombudsman onderzoekt klachten over wanbeheer bij de instellingen en organen van de Europese Unie.

U kunt een klacht indienen bij de Europese Ombudsman indien u onderdaan bent van een lidstaat van de Unie of als u in een lidstaat woonachtig bent. Ook bedrijven, verenigingen of andere organen die hun statutaire zetel in de Unie hebben, kunnen een klacht indienen bij de Ombudsman.

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Wie zijn wij

Emily O'Reilly trad aan als Europese Ombudsman op 1 oktober 2013.

Zij was voorheen de Nationale Ombudsman van Ierland evenals de Nationale Informatie Commissaris van Ierland (2003-2013). Zij is ook een gerenommeerde politiek redactrice, nieuws omroepster en schrijfster.

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De instelling heeft hoog gekwalificeerd en meertalig personeel.

Dit betekent dat wij uw klacht kunnen behandelen in een taal naar wens binnen de 24 EU-talen. We zijn toegewijd om onze dienst volledig toegankelijk te maken voor mensen met een beperking.

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Hoe wij dat doen

Wilt u meer weten over onze werkwijze?

Bekijk deze video!

Meer zaken voorbeelden...
Wat is nieuw?
  • 29 september 2016
    • Zaak geopend -
      The European Commission’s failure to reply to the complainant’s correspondence concerning an alleged fraud committed by Romania
  • 28 september 2016
    • Besluiten -
      Decision of the European Ombudsman in case 1179/2014/LP on the involvement of “interested parties” in State aid investigations carried out by the Commission
    • Besluiten -
      Decision in own-initiative inquiry OI/5/2013/PMC concerning the European Medicines Agency’s web interface as well as the related guidance documents available in English only used by small-and-medium sized enterprises in order to carry out the registration of certain information about the medicines they sell in the EU
  • 27 september 2016
    • Aanbeveling -
      Recommendation in case OI/13/2014/JF on the European External Action Service's non-recognition of a third country court ruling: payment of compensation Made in accordance with Article 3(6) of the Statute of the European Ombudsman [1]
  • 24 september 2016
    • Aanbeveling -
      Recommendation of the European Ombudsman concerning the alleged failure by the European Economic and Social Committee to ensure that a member declared all relevant interests (inquiry into complaints 500/2015/ PHP, 561/2015/ PHP, 570/2015/ PHP, 577/2015/ PHP, 619/2015/ PHP, 635/2015/ PHP and 650/2015/ PHP)
  • 23 september 2016
    • Evenement -
      Disrupting Europe - Truth, Facts and Social Media (18/10/2016)
    • Besluiten -
      Decision in case 417/2015/NF against the European Commission regarding delegated and implementing acts in the area of the Common Agricultural Policy
  • 22 september 2016
    • Correspondentie -
      Reply from Vice-President Dombrovskis to the Ombudsman's letter on the transparency of the European Fiscal Board
  • 21 september 2016
    • -
      Proposal of the European Ombudsman for a solution in the own initiative inquiry OI/13/2014/JF concerning the European External Action Service
  • 15 september 2016
    • Besluiten -
      Decision in case 1212/2016/PMC concerning the European Commission’s implicit positive decision regarding the French draft decree on mandatory origin labelling for milk and meat