My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.

Emily O'Reilly, 30 June 2014

The wall

The full wall
Who we are

Emily O'Reilly took office as European Ombudsman on 1 October 2013.

She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.


The institution has a highly qualified, multilingual staff.

This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.

What we do

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.

How we do it

Want to know more about how we work?

Watch this video to find out!

Lodge a complaintRequest for information

What's new?

  • 26 February 2015
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 552/2013/DK against the European Commission
  • 25 February 2015
    • Speech -
      Address at Edelman Trust Barometer Event -Trust in Government - Challenges
    • Case opened -
      Refusal to grant access to documents relating to the TTIP negotiations
  • 24 February 2015
    • Miscellaneous -
      EU engagement with the Open Government Partnership - a leading role for the European Commission?
    • Event -
      The Minda de Gunzburg Center for European Studies at Harvard University welcomes back the European Ombudsman (27/02/2015)
    • Event -
      Public hearing on the "European Citizens’ Initiative” (26/02/2015)
    • Correspondence -
      Opinion of the European Commission in the European Ombudsman's own-initiative inquiry OI/9/2013 Into the functioning of the European citizens' initiative (ECI) procedure
    • Case opened -
      The Commission's refusal to give effect to a binding Dispute Adjudication Board decision on a dispute related to a contract to implement measures encouraging the economic development of the Turkish Cypriot community
    • Case opened -
      Rejection of the complainant's offer to work for the Delegation as a short-term consultant
  • 23 February 2015
    • Closing summary -
      Access to documents
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 44/2013/ANA against the European Commission
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 122/2014/PMC against the Committee of the Regions
    • Closing summary -
      Dismissal of a parliamentary assistant
    • Event -
      European Ombudsman visits the Ombudsman of France (31/03/2015)
    • Event -
      Hearing in the European Parliament's Budgetary Control Committee (26/03/2015)