My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.

Emily O'Reilly, 30 June 2014

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Who we are

Emily O'Reilly took office as European Ombudsman on 1 October 2013.

She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.

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The institution has a highly qualified, multilingual staff.

This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.

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What we do

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.

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How we do it

Want to know more about how we work?

Watch this video to find out!

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What's new?

  • 01 October 2014
    • Speech -
      International Right to Know Day event 2014 - Speech by Emily O'Reilly, European Ombudsman
    • Correspondence -
      Feedbacks from the "ECI One of Us" to own-initiative inquiry OI/9/2013/TN into the functioning of the European citizens' initiative (ECI) procedure
  • 29 September 2014
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 257/2013/OV against the European Commission
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 2321/2013/DK against the European Personnel Selection Office
  • 26 September 2014
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 1641/2012/(RA)OV against the European Commission
    • Draft Recommendation -
      Draft recommendation of the European Ombudsman in the inquiry into complaint 919/2012/ANA against the European Personnel Selection Office (EPSO)
  • 24 September 2014
    • Case opened -
      Non-promotion of an AST 9 official
  • 23 September 2014
    • Event -
      Meeting with Mr Ionnis Vardakastanis, President of the EDF (European Disability forum) and vice-chair of the IDA (International Disability Alliance)
    • Event -
      Irish Women Lawyers Association gala dinner
    • Event -
      Meeting with journalists from the Nordic countries
    • Event -
      Address at the launch of the Irish Citizenship Project
    • Event -
      Presentation of the first annual report of the regional ombudsmen in Italy
    • Event -
      Launch of the Family Bereavement Network in Europe
    • Event -
      Presentation of the Annual Report 2013 to the Committee on Petitions
    • Press release -
      "Revolving doors": Ombudsman will step up supervision of senior EU officials