My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.

Emily O'Reilly, 30 June 2014

The wall

The full wall
Who we are

Emily O'Reilly took office as European Ombudsman on 1 October 2013.

She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.

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The institution has a highly qualified, multilingual staff.

This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.

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What we do

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.

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How we do it

Want to know more about how we work?

Watch this video to find out!

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What's new?

  • 17 September 2014
    • Case opened -
      Eligibility of costs in EU funded project
  • 15 September 2014
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 1223/2011/ANA against the European Commission
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 675/2013/JF against the European Commission
    • Draft Recommendation -
      Draft recommendation of the European Ombudsman in the inquiry into complaint 809/2012/JF against the European Commission
  • 12 September 2014
    • Correspondence -
      List of contributors to public consultation OI/6/2014/BEH
    • Draft Recommendation -
      Draft recommendation of the European Ombudsman in her inquiry into complaint 1171/2013/(RA)TN against the European Aviation Safety Agency (EASA)
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 1125/2011/ANA against the European Network and Information Security Agency (ENISA)
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 1851/2012/OV against the Research Executive Agency (REA)
  • 11 September 2014
    • Case opened -
      Refusals to grant public access to databases relating to the work of EMA
  • 10 September 2014
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 730/2014/DK against the European Commission