My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.

Emily O'Reilly, 30 June 2014

The wall

The full wall
Who we are

Emily O'Reilly took office as European Ombudsman on 1 October 2013.

She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.

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The institution has a highly qualified, multilingual staff.

This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.

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What we do

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.

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How we do it

Want to know more about how we work?

Watch this video to find out!

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What's new?

  • 04 May 2015
    • Event -
      Ombudsman meets with the European Data Protection Supervisor (13/05/2015)
    • Event -
      EU Open Doors Day in Brussels (09/05/2015)
    • Event -
      Ombudsman visits the President of the European Commission (06/05/2015)
    • Event -
      EU Open Doors Day in Strasbourg (02/05/2015)
  • 30 April 2015
    • Miscellaneous -
      Application Form - Notice of vacancy OMB/4/2015 for two Legal Officers of grade AD 5 - AD 6 in the European Ombudsman’s Office
    • Miscellaneous -
      Notice of vacancy OMB/4/2015 for two Legal Officers of grade AD 5 - AD 6 in the European Ombudsman’s Office
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 240/2014/FOR against the European Commission
  • 27 April 2015
    • Correspondence -
      Letter from the European Ombudsman to EFSA on 'Transformation to an Open EFSA'
    • Correspondence -
      Contribution of the International Commission of Jurists to the European Ombudsman's own initiative inquiry OI/9/2014/MHZ concerning the means through which Frontex ensures respect for fundamental rights in joint return operations
    • Correspondence -
      Annexes to the contribution of the Belgian Federal Migration Centre to the European Ombudsman's own initiative inquiry OI/9/2014/MHZ concerning the means through which Frontex ensures respect for fundamental rights in joint return operations
    • Correspondence -
      Annexes to the contribution of the Office of the United Nations High Commissioner for Refugees to the European Ombudsman's own initiative inquiry OI/9/2014/MHZ concerning the means through which Frontex ensures respect for fundamental rights in joint return operations
    • Correspondence -
      Contribution of the Belgian Federal Migration Centre to the European Ombudsman's own initiative inquiry OI/9/2014/MHZ concerning the means through which Frontex ensures respect for fundamental rights in joint return operations
    • Correspondence -
      Final follow-up from the European Ombudsman to EASA on her correspondence in relation to the adoption of a Transparency Policy
    • Correspondence -
      Letter from the European Ombudsman to EASA on the adoption of a Transparency Policy
    • Correspondence -
      Final follow-up from the European Ombudsman to ECHA on her correspondence in relation to the adoption of a Transparency Policy