My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.

Emily O'Reilly, 30 June 2014

The wall

The full wall
Who we are

Emily O'Reilly took office as European Ombudsman on 1 October 2013.

She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.

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The institution has a highly qualified, multilingual staff.

This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.

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What we do

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.

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How we do it

Want to know more about how we work?

Watch this video to find out!

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What's new?

  • 24 July 2014
    • Correspondence -
      Invitation to comment on the Ombudsman's draft internal rules on whistleblowing
    • Correspondence -
      Draft decision of the European Ombudsman on internal rules concerning whistleblowing
  • 22 July 2014
    • Correspondence -
      Letter to the European Commission opening the European Ombudsman's own-initiative inquiry OI/9/2013/TN into the functioning of the European citizens' initiative (ECI)
  • 17 July 2014
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 1140/2011/DK against the European Personnel Selection Office
  • 16 July 2014
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 253/2013/JN against the European Commission
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 2528/2011/MMN against the European Commission
  • 15 July 2014
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 1053/2013/(RT)JN against the European Commission
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 519/2013/ANA against the European Commission
  • 10 July 2014
    • Visit -
      Report of the European Ombudsman following the visit to the European Institute for Gender Equality (EIGE), 01/7/2013/EIS
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 2099/2012/JN against the European Commission