My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.

Emily O'Reilly, 30 June 2014

The wall

The full wall
Who we are

Emily O'Reilly took office as European Ombudsman on 1 October 2013.

She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.


The institution has a highly qualified, multilingual staff.

This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.

What we do

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.

How we do it

Want to know more about how we work?

Watch this video to find out!

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What's new?

  • 21 May 2015
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 1330/2014/ANA against the European Commission
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 17/2012/PMC against the European Commission
  • 19 May 2015
    • Correspondence -
      Ombudsman's analysis of the Commission's follow-up reply in OI/10/2014/RA on transparency and public participation in the TTIP negotiations
    • Draft Recommendation -
      Draft Recommendation of the European Ombudsman in complaint 2351/2012/FOR against the European Anti-Fraud Office (OLAF)
    • Case opened -
      Conflict of interest
    • Case opened -
      Access to documents
    • Case opened -
      The Commission's refusal to give public access to its opinion on the draft Serbian law on Free Legal Aid.
  • 18 May 2015
    • Press release -
      Ombudsman makes eight proposals to Commission to avoid fundamental rights violations in multi-billion euro "cohesion" policy
  • 15 May 2015
    • Case opened -
      The organisation of a tender procedure for the provision of travel services and the handling of travel expenses of its staff
  • 13 May 2015
    • Closing summary -
      Access to a European Investment Bank investigation report regarding allegations of tax evasion
    • Speech -
      The Current Rule of Law Challenges within the EU
    • Closing summary -
      Compliance with fundamental rights in the implementation of EU cohesion policy
    • Decision -
      Decision of the European Ombudsman closing her own-initiative inquiry OI/8/2014/AN concerning the European Commission
  • 12 May 2015
    • Speech -
      Speech by the European Ombudsman at the Public Hearing on the UN Convention on the Rights of Persons with Disabilities
    • Correspondence -
      Contribution from the FRA Civil Society Platform (several contributors)