My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.

Emily O'Reilly, 30 June 2014

The wall

The full wall
Who we are

Emily O'Reilly took office as European Ombudsman on 1 October 2013.

She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.


The institution has a highly qualified, multilingual staff.

This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.

What we do

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.

How we do it

Want to know more about how we work?

Watch this video to find out!

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What's new?

  • 20 October 2014
    • Case opened -
      Failure to respond within a reasonable period of time to a Request submitted under Article 17 of the Regulation 1093/2010101
  • 17 October 2014
    • Case opened -
      Failure to respect rights of defence in a competition law procedure
    • Case opened -
      Access to documents
    • Case opened -
      Failure to grant public access to documents relating to EMA's public consultation on publication of and access to clinical trial data
    • Case opened -
      Access to documents request concerning medical data
  • 15 October 2014
    • Closing summary -
      Awarding of an EU tender in Algeria
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 1999/2012/JF against the European Personnel Selection Office
  • 14 October 2014
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 1983/2011/(RT)AN against the European Commission
    • Event -
      Immigrant Council of Ireland
    • Event -
      Meeting with Mr Jan Jařab, Regional Representative for Europe of the United Nations Office of the High Commissioner for Human Rights
    • Event -
      Exchange of views on conflicts of interest with the European Parliament's Committee on Budgetary Control
    • Visit -
      EIGE's reply to the European Ombudsman's suggestions
  • 13 October 2014
    • Closing summary -
      Exclusion from an open competition
    • Correspondence -
      Opinion of the European Commission on complaint 852/2014/LP
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 790/2013/EIS against the European Commission