My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.

Emily O'Reilly, 30 June 2014

The wall

The full wall
Who we are

Emily O'Reilly took office as European Ombudsman on 1 October 2013.

She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.

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The institution has a highly qualified, multilingual staff.

This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.

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What we do

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.

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How we do it

Want to know more about how we work?

Watch this video to find out!

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What's new?

  • 13 August 2014
    • Case opened -
      The Commission's procedural practice in State aid cases.
    • Case opened -
      Infringement proceeding concerning the avoidance of double taxation
  • 08 August 2014
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 299/2014/TN against the European Commission
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 726/2012/(RA)FOR against the European Aviation Safety Agency (EASA)
    • Case opened -
      A Commission's anti-trust investigation into an alleged cartel
  • 07 August 2014
    • Case opened -
      Access to documents and certain unanswered questions
    • Case opened -
      A selection procedure
    • Case opened -
      Transparency in EPSO's selection procedures
  • 05 August 2014
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 1553/2012/DK against the Education, Audiovisual and Culture Executive Agency (EACEA)
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 1018/2012/DK against the European Personnel Selection Office