My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.

Emily O'Reilly, 30 June 2014

The wall

The full wall
Who we are

Emily O'Reilly took office as European Ombudsman on 1 October 2013.

She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.

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The institution has a highly qualified, multilingual staff.

This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.

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What we do

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.

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How we do it

Want to know more about how we work?

Watch this video to find out!

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What's new?

  • 21 November 2014
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 1581/2013/ANA against the European Commission
    • Decision -
      Decision of the European Ombudsman closing the inquiries into complaints 826/2013/EIS and 878/2013/EIS against the Court of Justice of the European Union
  • 19 November 2014
    • Correspondence -
      Own-initiative inquiry OI/15/2014/PMC of the Ombudsman into the European External Action Service's (EEAS) investigation into the allegation of serious irregularities involving the EU Rule of Law Mission (EULEX) in Kosovo
    • Press release -
      Ombudsman criticises Commission for delay in giving access to key evidence in cartel investigation
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 1500/2014/FOR against the European Commission
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 219/2013/(VL)PMC against the European Parliament
    • Decision -
      Decision of the European Ombudsman closing complaint 273/2014/KM against the European Commission
  • 18 November 2014
    • Correspondence -
      Public consultation in relation to the transparency of the Transatlantic Trade and Investment Partnership (TTIP) negotiations
  • 17 November 2014
    • Correspondence -
      Supplementary opinion of the European Commission on complaint 852/2014/LP
    • Multimedia -
      European Ombudsman - Our strategic objectives
  • 13 November 2014
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 2275/2013/ANA against the European Commission
  • 12 November 2014
    • Speech -
      Clear Language Means Better Government? Keynote at ICClear Clarity2014 conference on 'Learning to be Clear'
    • Event -
      Visit to the office of the Dutch Ombudsman
    • Event -
      Lunch meeting with the Federal Ombudsmen of Belgium
    • Event -
      Official Visit of His Holiness Pope Francis to the European Parliament