My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.

Emily O'Reilly, 30 June 2014

The wall

The full wall
Who we are

Emily O'Reilly took office as European Ombudsman on 1 October 2013.

She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.


The institution has a highly qualified, multilingual staff.

This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.

What we do

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.

How we do it

Want to know more about how we work?

Watch this video to find out!

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What's new?

  • 20 April 2015
    • Correspondence -
      Proposal of the European Ombudsman for a friendly solution in the inquiry into complaint 118/2013/AN against the European Parliament
  • 13 April 2015
    • Speech -
      Presentation of the own-initiative inquiry into the ECI procedure European Ombudsman, Emily O'Reilly
  • 10 April 2015
    • Miscellaneous -
      Reply from Commission First Vice-President Timmermans to the Ombudsman's letter
    • Event -
      Ombudsman gives keynote speech at the Women's Competition Network (26/05/2015)
    • Event -
      Ombudsman presents her Annual Report to European Parliament President Martin Schulz (26/05/2015)
    • Event -
      Ombudsman speaks at the European School in Strasbourg (20/05/2015)
    • Event -
      The Ombudsman Association Annual Conference (13/05/2015)
    • Event -
      Swedish Parliament's Committee on the Constitution meets with the European Ombudsman (11/05/2015)
    • Event -
      Ombudsman speaks at the Law Society of Ireland's Annual Conference (09/05/2015)
    • Event -
      Ombudsman speaks at Social Platform's General Assembly (05/05/2015)
    • Event -
      German National Parliament's Petitions Committee visits European Ombudsman (04/05/2015)
    • Event -
      Ombudsman meets the Council of Europe's Commissioner for Human Rights (20/04/2015)
    • Event -
      Ombudsman has dinner with the European Commissioner for Agriculture (15/04/2015)
    • Event -
      Ombudsman meets the Director-General of the European Commission' Joint Research Centre (14/04/2015)
  • 08 April 2015