My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.

Emily O'Reilly, 30 June 2014

The wall

The full wall
Who we are

Emily O'Reilly took office as European Ombudsman on 1 October 2013.

She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.

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The institution has a highly qualified, multilingual staff.

This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.

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What we do

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.

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How we do it

Want to know more about how we work?

Watch this video to find out!

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What's new?

  • 29 May 2015
    • Event -
      Conference on the role of the European Ombudsman (01/07/2015)
    • Event -
      Lunch meeting with the national Ombudsman of The Netherlands (30/06/2015)
    • Event -
      FRONTEX hearing in the European Parliament (30/06/2015)
    • Event -
      Meeting with the European Data Protection Supervisor (29/06/2015)
    • Event -
      Roundtable on the Trans-Atlantic Trade and Investment Partnership (25/06/2015)
    • Event -
      Lunch meeting with the Vice-President of the European Economic and Social Committee (24/06/2015)
    • Event -
      European Ombudsman presents the Annual Report 2014 to the European Parliament's Committee on Petitions (23/06/2015)
    • Event -
      Lunch with the European Disabilities Forum Director (23/06/2015)
    • Event -
      Colloquium in celebration of the European Ombudsman institution's 20 year anniversary (22/06/2015)
    • Event -
      Human Rights Lecture (05/06/2015)
    • Event -
      Meeting with the United Nations High Commissioner for Human Rights (28/05/2015)
    • Event -
      Roundtable on access to documents (28/05/2015)
    • -
      Annual Activity Report of the Principal Authorising Officer by delegation 2014
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 2287/2012/FOR against the European Commission
    • Decision -
      Decision of the European Ombudsman closing the own-initiative inquiry OI/1/2013/FOR concerning the European Commission