My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.
The European Ombudsman has launched an “Award for Good Administration” within the EU institutions, agencies and bodies to recognise those staff who bring high standards of public service to their work.
The application process will ...
The European Ombudsman, Emily O’Reilly, hosted a special seminar to explore new ways of communicating the EU at a time of immense challenges.
The European Ombudsman, Emily O'Reilly, has called on President Juncker to clarify the Commission’s position on former Commission President Barroso’s appointment as non-executive chairman and adviser at Goldman Sachs.
The Ombudsman in February opened a strategic inquiry into the delay in the European Commission's handling of over 200 proposals to test chemicals to determine potential harm to human reproductive health. The inquiry aims to find out ...
Concerns about transparency in the EU administration accounted for the biggest proportion of the Ombudsman's cases (22.4%) in 2015. The year also saw the Ombudsman open strategic inquiries into key issues while it was revealed that EU ...
The European Ombudsman called for more transparency of EU law-making by publishing key documents in informal trilogues negotiations
What we do
The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.
If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.
Read More...Who we are
Emily O'Reilly took office as European Ombudsman on 1 October 2013.
She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.
Read More...The institution has a highly qualified, multilingual staff.
This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.
Read More...How we do it
What's new?
-
22 November 2016
-
21 November 2016
-
Decision -Decision of the European Ombudsman closing the inquiry into complaint 52/2014/EIS concerning the decision of the European Personnel Selection Office (EPSO) to have due regard to the force majeure principle in open competitions
-
-
16 November 2016
-
Decision -Decision in case 1771/2015/OV on the non-selection of a tender by the Commission Representation in Bulgaria
-
-
14 November 2016
-
Case opened -Alleged inadequate functioning of the European Commission's VAT Information Exchange System
-
-
10 November 2016
-
Decision -Decision in case 748/2016/DK on the failure by the European External Action Service to answer correspondence
-
Decision -Decision in case 871/2016/DK on the Commission’s failure to reply to correspondence
-
Decision -Decision of the European Ombudsman closing the inquiry into complaint 248/2016/PB against the European Anti-Fraud Office in relation to non-disclosure of an investigation file
-
Decision -Decision of the European Ombudsman closing the inquiry into complaint 1830/2014/DK concerning the European Commission’s alleged failure to supervise the financial management of a grant agreement
-
-
07 November 2016
-
Closing summary -Summary of Decision in case 1041/2015/OV on the European Commission's handling of a complaint relating to an alleged abuse of a dominant position by Google
-