My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.

Emily O'Reilly, 30 June 2014

The wall

The full wall
Who we are

Emily O'Reilly took office as European Ombudsman on 1 October 2013.

She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.

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The institution has a highly qualified, multilingual staff.

This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.

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What we do

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.

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How we do it

Want to know more about how we work?

Watch this video to find out!

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What's new?

  • 06 March 2015
    • Press release -
      Ombudsman calls on Commission to make European Citizens’ Initiative politically relevant
    • Decision -
      Decision of the European Ombudsman closing own initiative inquiry OI/7/2013/MHZ concerning the European Institute for Gender Equality (EIGE)
    • Decision -
      Decision of the European Ombudsman closing her own-initiative inquiry OI/9/2013/TN concerning the European Commission
    • Case opened -
      The way in which the EU Rule of Law Mission in Kosovo (EULEX) implemented its restructuring and organised (an) internal competition(s)
  • 05 March 2015
    • Correspondence -
      Reply of the Parliamentary Ombudsmen of Sweden to the European Ombudsman's letter concerning her own-initiative inquiry OI/2014/9/MHZ
    • Correspondence -
      Reply of the Seimas Ombudsmen of the Republic of Lithuania to the European Ombudsman's letter concerning her own-initiative inquiry OI/2014/9/MHZ
    • Correspondence -
      Reply of the National Ombudsman of Netherlands to the European Ombudsman's letter concerning her own-initiative inquiry OI/2014/9/MHZ
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 1848/2013/PL against the European Commission
    • Correspondence -
      Letter concerning own-initiative inquiry OI/2014/9/MHZ sent by the European Ombudsman to the members of the European Network of Ombudsmen
    • Correspondence -
      Reply of the National Ombudsman of the Republic of Bulgaria to the European Ombudsman's letter concerning her own-initiative inquiry OI/2014/9/MHZ
    • Correspondence -
      Reply of the National Ombudsman of Spain to the European Ombudsman's letter concerning her own-initiative inquiry OI/2014/9/MHZ
    • Correspondence -
      Reply of the Public Defender of Rights of the Slovak Republic to the European Ombudsman's letter concerning her own-initiative inquiry OI/2014/9/MHZ
    • Correspondence -
      Reply of the National Ombudsman of Irland to the European Ombudsman's letter concerning her own-initiative inquiry OI/2014/9/MHZ
    • Correspondence -
      Reply of the Public Defender of Rights of the Czech Republic to the European Ombudsman's letter concerning her own-initiative inquiry OI/2014/9/MHZ
    • Correspondence -
      Reply of the National Ombudsman of Latvia to the European Ombudsman's letter concerning her own-initiative inquiry OI/2014/9/MHZ