My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.

Emily O'Reilly, 30 June 2014

The wall

The full wall
Who we are

Emily O'Reilly took office as European Ombudsman on 1 October 2013.

She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.

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The institution has a highly qualified, multilingual staff.

This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.

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What we do

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.

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How we do it

Want to know more about how we work?

Watch this video to find out!

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What's new?

  • 24 April 2015
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 118/2013/AN against the European Parliament
    • Correspondence -
      Response to the public consultation from European University Association (EUA)
    • Correspondence -
      Response to the public consultation from Transparency International EU Office
    • Correspondence -
      Response to the public consultation from European Public Health Alliance (EPHA)
    • Correspondence -
      Response to the public consultation from BirdLife Europe/European Environmental Bureau (EEB) (joint contribution)
    • Correspondence -
      Response to the public consultation from Oxfam International European Union Advocacy Office
    • Correspondence -
      Response to the public consultation from Financial Services User Group (FSUG)
    • Correspondence -
      Response to the public consultation from U.S. Chamber of Commerce
    • Correspondence -
      Response to the public consultation from Office of the Chairman of the Administrative Conference of the United States (ACUS)
    • Correspondence -
      Response to the public consultation from Access Info Europe
    • Correspondence -
      Response to the public consultation from Corporate Europe Observatory
    • Correspondence -
      Response to the public consultation from Centrale Générale des Syndicats libéraux de Belgique (CGSLB)
    • Correspondence -
      Response to the public consultation from Gesamtverbandes der Deutschen Versicherungswirtschaft (GDV)
    • Correspondence -
      Response to the public consultation from Financial Services Consumer Panel
    • Correspondence -
      Response to the public consultation from Swedish Confederation of Professional Associations (SACO)