My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.

Emily O'Reilly, 30 June 2014

The wall

The full wall
Who we are

Emily O'Reilly took office as European Ombudsman on 1 October 2013.

She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.

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The institution has a highly qualified, multilingual staff.

This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.

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What we do

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.

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How we do it

Want to know more about how we work?

Watch this video to find out!

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What's new?

  • 04 March 2015
    • Case opened -
      Access to personal data, access to documents, unlawful retention of personal belongings
    • Correspondence -
      Letter from the Ombudsman to Commissioner Georgieva in the context of the inquiry based on complaints 2077/2012/TN and 1853/2013/TN
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 2266/2013/JN against the European Commission
    • Correspondence -
      Letter from the Ombudsman to Commissioner Georgieva in the context of the inquiry based on complaints 2077/2012/TN and 1853/2013/TN
  • 03 March 2015
    • Correspondence -
      Report of the European Ombudsman on the inspection of DG AGRI's files in own-initiative inquiry OI/7/2014/NF
  • 02 March 2015
    • Press release -
      Ombudsman calls on EU institutions to adopt whistleblowing rules
    • Correspondence -
      Comments of the Court of Auditors on the European Ombudsman's own-initiative inquiry OI/1/2014/PMC concerning whistleblowing
    • Correspondence -
      Comments of the European Economic and Social Committee on the European Ombudsman's own-initiative inquiry OI/1/2014/PMC concerning whistleblowing
    • Correspondence -
      Comments of the Council of the European Union on the European Ombudsman's own-initiative inquiry OI/1/2014/PMC concerning whistleblowing
    • Correspondence -
      Comments of the European Data Protection Supervisor on the European Ombudsman's own-initiative inquiry OI/1/2014/PMC concerning whistleblowing
    • Correspondence -
      Comments of the European Parliament on the European Ombudsman's own-initiative inquiry OI/1/2014/PMC concerning whistleblowing
    • Correspondence -
      Commentaires de la Cour de Justice de l'Union européenne relatifs à l'enquête de propre initiative OI/1/2014/PMC de la Médiatrice européenne concernant les lanceurs d'alertes
    • Correspondence -
      Comments of the European Commission on the European Ombudsman's own-initiative inquiry OI/1/2014/PMC concerning whistleblowing
    • Correspondence -
      Comments of the European External Action Service on the European Ombudsman's own-initiative inquiry OI/1/2014/PMC concerning whistleblowing
    • Correspondence -
      Comments of the Committee of the Regions on the European Ombudsman's own-initiative inquiry OI/1/2014/PMC concerning whistleblowing