My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.

Emily O'Reilly, 30 June 2014

The wall

The full wall

Election of the European Ombudsman

Emily O'ReillyThe election of the new European Ombudsman took place on Tuesday, 16 December 2014 at 12.00 CET.

The results are as follows:

Number of votes cast: 678
Abstentions: 43

Number of valid votes cast: 635
Votes in favour: 569
Votes against: 66

Emily O'Reilly was re-elected to serve as European Ombudsman.

For more information concerning the election of the European Ombudsman, please visit our 'election' page.

Who we are

Emily O'Reilly took office as European Ombudsman on 1 October 2013.

She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.


The institution has a highly qualified, multilingual staff.

This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.

What we do

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.

How we do it

Want to know more about how we work?

Watch this video to find out!

Lodge a complaintRequest for information

What's new?

  • 16 December 2014
    • Press release -
      Emily O'Reilly re-elected as European Ombudsman
    • Correspondence -
      Election of the European Ombudsman - 2014
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 2071/2013/EIS against the European Commission
    • Draft Recommendation -
      Draft recommendation of the European Ombudsman in the inquiry into complaint 2186/2012/FOR against European Chemicals Agency Made in accordance with Article 3(6) of the Statute of the European Ombudsman
  • 15 December 2014
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 1568/2012/(FOR)AN against the European Chemicals Agency (ECHA)
    • Correspondence -
      Decision of the European Ombudsman concerning complaint 2060/2014/FOR against the European Institute of Innovation and Technology (EIT)
  • 12 December 2014
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 513/2014/PL against the European Commission
    • Case opened -
      Failure to supervise the financial management of a grant agreement
  • 11 December 2014
    • Speech -
      Address to the Centre for European Policy Studies conference on “EU Citizenship at a Crossroad: Enhancing European Cooperation in Nationality and Fundamental Rights”
    • Correspondence -
      Proposal of the European Ombudsman for a friendly solution in the inquiry into complaint 1568/2012/(RT)AN against the European Chemicals Agency (ECHA)
    • Closing summary -
      Investigation of alleged serious irregularities affecting the EU Rule of Law Mission in Kosovo
    • Closing summary -
      Alleged psychological harassment of a former member of staff of the Fundamental Rights Agency
    • Closing summary -
      Conflicts of interest in the selection of observers for EU Election Observation Missions
    • Closing summary -
      Delay in providing evidence to be used against a company
    • Closing summary -
      List of extraordinary circumstances limiting air passengers' right to compensation