My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.

Emily O'Reilly, 30 June 2014

The wall

The full wall
Who we are

Emily O'Reilly took office as European Ombudsman on 1 October 2013.

She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.

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The institution has a highly qualified, multilingual staff.

This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.

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What we do

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.

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How we do it

Want to know more about how we work?

Watch this video to find out!

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What's new?

  • 01 April 2015
    • Case opened -
      Irregularities in carrying out an investigation concerning the complainant.
  • 31 March 2015
    • Miscellaneous -
      Decision appointing the Selection Committee for the selection procedure OMB/3/2015 - Press Officer - Temporary agent of AD5 grade
  • 30 March 2015
    • Draft Recommendation -
      Draft recommendation of the European Ombudsman in the inquiry into complaint 1409/2014/JN against the European Commission
    • Draft Recommendation -
      Draft recommendation of the European Ombudsman in the inquiry into complaint 25/2013/ANA against the European Commission
  • 27 March 2015
    • Closing summary -
      Establishment of an independent redress committee at the Executive Agency for Small and Medium-sized Enterprises
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 684/2012/JF against the European Food Safety Authority
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 1348/2013/EIS against the European Commission
    • Decision -
      Decision of the European Ombudsman closing the own-initiative inquiry OI/8/2013 concerning the Executive Agency for Small and Medium-sized Enterprises (EASME)
  • 26 March 2015
    • Speech -
      Towards a high degree of Accountability, Transparency & Integrity in the EU Institutions
    • Miscellaneous -
      Registration form - "Is Brussels the new Washington, D.C.? Lobbying transparency in the EU"
    • Event -
      Event - "Is Brussels the new Washington, D.C.?" Lobbying transparency in the EU (11/05/2015)
  • 25 March 2015
    • Correspondence -
      Proposal of the European Ombudsman for a friendly solution in the inquiry into complaint 684/2012/JF against the European Food Safety Authority
  • 24 March 2015
    • Correspondence -
      Proposal of the European Ombudsman for a friendly solution in the inquiry into complaint 25/2013/ANA against the European Commission
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 659/2014/JF against the European Commission
  • 23 March 2015
    • Press release -
      Ombudsman commends Commission for progress on transparency in TTIP negotiations