My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.

Emily O'Reilly, 30 June 2014

The wall

The full wall
Who we are

Emily O'Reilly took office as European Ombudsman on 1 October 2013.

She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.


The institution has a highly qualified, multilingual staff.

This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.

What we do

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.

How we do it

Want to know more about how we work?

Watch this video to find out!

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What's new?

  • 23 September 2014
    • Event -
      Meeting with Mr Ionnis Vardakastanis, President of the EDF (European Disability forum) and vice-chair of the IDA (International Disability Alliance)
    • Event -
      Irish Women Lawyers Association gala dinner
    • Event -
      Meeting with journalists from the Nordic countries
    • Event -
      Address at the launch of the Irish Citizenship Project
    • Event -
      Presentation of the first annual report of the regional ombudsmen in Italy
    • Event -
      Launch of the Family Bereavement Network in Europe
    • Event -
      Presentation of the Annual Report 2013 to the Committee on Petitions
    • Press release -
      "Revolving doors": Ombudsman will step up supervision of senior EU officials
    • Draft Recommendation -
      Draft recommendation of the European Ombudsman in the inquiry based on complaints 2077/2012/TN and 1853/2013/TN against the European Commission
    • Annual report -
      Annual Report 2013