My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.

Emily O'Reilly, 30 June 2014

The wall

The full wall
Who we are

Emily O'Reilly took office as European Ombudsman on 1 October 2013.

She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.

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The institution has a highly qualified, multilingual staff.

This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.

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What we do

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.

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How we do it

Want to know more about how we work?

Watch this video to find out!

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What's new?

  • 29 August 2014
    • Closing summary -
      Refunding of expenses incurred due to a contractor's mistake
    • Closing summary -
      Assessment of candidates for a traineeship position
    • Closing summary -
      Rejection of a project in the area of trans-European energy infrastructures
    • Closing summary -
      Allegedly erroneous questions in a staff selection competition
    • Closing summary -
      Alleged unlawful State Aid to four Spanish football clubs
    • Closing summary -
      Access to European Aviation Safety Agency meeting minutes
    • Closing summary -
      Reduction of an operating administrative grant
  • 28 August 2014
    • Correspondence -
      Proposal of the European Ombudsman for a friendly solution in the inquiry into complaint 1223/2011/ANA against the European Commission
    • Correspondence -
      Proposal of the European Ombudsman for a friendly solution in the inquiry into complaint 809/2012/JF against the European Commission
    • Correspondence -
      Proposal of the European Ombudsman for a friendly solution in the inquiry into complaint 1851/2012/OV against the Research Executive Agency (REA)