My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.

Emily O'Reilly, 30 June 2014

The wall

The full wall
Who we are

Emily O'Reilly took office as European Ombudsman on 1 October 2013.

She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.

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The institution has a highly qualified, multilingual staff.

This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.

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What we do

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.

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How we do it

Want to know more about how we work?

Watch this video to find out!

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What's new?

  • 03 July 2015
    • Miscellaneous -
      Decision appointing the Selection Board for the selection procedure OMB/5/2015 - Legal officers
    • Event -
      European Ombudsman meets with Vice President of the Commission Georgieva (25/06/2015)
    • Decision -
      Decision of the European Ombudsman closing complaint 1043/2015/PMC against the European Court of Auditors
  • 02 July 2015
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 995/2011/KM against the European Commission
  • 01 July 2015
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 2400/2012/ANA against the European Commission
    • Draft Recommendation -
      Recommendation of the European Ombudsman in the inquiries into complaints 803/2012/TN and 369/2013/TN against the European Commission
    • Draft Recommendation -
      Recommendation of the European Ombudsman in the inquiry into complaint 577/2014/AN against the European Commission
  • 30 June 2015
    • Correspondence -
      Proposal of the European Ombudsman for a friendly solution in own-initiative inquiry OII/5/2014/AN concerning the European Commission
    • Speech -
      Stakeholders meeting concerning the European Ombudsman’s special report on FRONTEX
  • 29 June 2015
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 944/2014/AN against the European Commission
  • 26 June 2015
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 298/2013/CK against the European Commission
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 809/2012/JF against the European Commission
  • 25 June 2015
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 1996/2014/DK against the European Personnel Selection Office
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 1385/2014/PL against the European Union Institute for Security Studies
  • 24 June 2015
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 1153/2014/DK against the European Personnel Selection Office