Mi ambición es apoyar a las instituciones de la UE para que sean más eficaces, transparentes y responsables, a través de una mayor visibilidad e impacto del trabajo del Defensor del Pueblo Europeo.

Emily O'Reilly, 30 de junio de 2014
¿Preguntas sobre Europa?Tu Europa - El portal de los servicios públicos europeos y nacionales en líneaTratado de Lisboa
Ombudsman calls on President Juncker to clarify position on Barroso appointment

The European Ombudsman, Emily O'Reilly, has called on President Juncker to clarify the Commission’s position on former Commission President Barroso’s appointment as non-executive chairman and adviser at Goldman Sachs.

Delay in chemicals testing

The Ombudsman in February opened a strategic inquiry into the delay in the European Commission's handling of over 200 proposals to test chemicals to determine potential harm to human reproductive health. The inquiry aims to find out ...

Improving tobacco lobbying transparency

The Ombudsman last October asked the Commission to proactively publish online all meetings of all Commission staff with tobacco lobbyists. In April, she followed up with a high-level discussion on the importance of transparency in ...

Improving expert group transparency

Citizens have a right to know what expert advice is being given to decision-makers and how it feeds into policy-making.  The Ombudsman has called on the Commission to publish comprehensive minutes of all expert group meetings. The ...

European Commission asked to report back on pesticides authorisation

An inquiry into the approval of pesticides highlighted concerns with the Commission's practice of approving the safe use of an active substance before it gets all of the data necessary to support that decision. The Ombudsman asked the ...

Transparency concerns top Ombudsman cases in 2015

Concerns about transparency in the EU administration accounted for the biggest proportion of the Ombudsman's cases (22.4%) in 2015. The year also saw the Ombudsman open strategic inquiries into key issues while it was revealed that EU ...

Transparency of trilogues

The European Ombudsman called for more transparency of EU law-making by publishing key documents in informal trilogues negotiations

Presentar una reclamaciónSolicitar información
Qué hacemos

El Defensor del Pueblo Europeo investiga reclamaciones acerca de los casos de mala administración en las instituciones y los órganos de la Unión Europea.

Si usted es nacional o residente de un Estado miembro de la Unión, puede dirigir una reclamación al Defensor del Pueblo Europeo. Pueden presentar reclamaciones asimismo las empresas, asociaciones y otras entidades con domicilio legal en la Unión.

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Quienes somos

Emily O'Reilly asumió el cargo de Defensora del Pueblo el 1 de octubre de 2013. 

Fue la Defensora del Pueblo de Irlanda y Comisionada Nacional de información de Irlanda entre 2003 y 2013, así como una galardonada periodista, locutora y autora política. 

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La institución cuenta con un personal altamente cualificado y multilingüe.

 Esto significa que podemos gestionar su reclamación en su idioma en tanto que uno de los 24 idiomas de la UE en los que trabajamos. Estamos comprometidos a hacer que nuestro servicio sea totalmente accesible para las personas con discapacidad.

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Cómo lo hacemos

Si quieres saber más sobre cómo trabajamos,

puedes ver el siguiente vídeo.

Más ejemplos de casos...
Novedades
  • 30 de septiembre de 2016
    • Decisión -
      Decision of the European Ombudsman in case 1179/2014/LP on the involvement of “interested parties” in State aid investigations carried out by the Commission
    • Decisión -
      Decision in case 535/2014/JAS concerning the European Personnel Selection Office’s alleged discrimination against candidates without doctoral diplomas in a call for research contract agents
    • Decisión -
      Decision in case 926/2016/EMC on the failure by the European Commission to reply to correspondence
  • 29 de septiembre de 2016
    • Caso abierto -
      The European Commission’s failure to reply to the complainant’s correspondence concerning an alleged fraud committed by Romania
  • 28 de septiembre de 2016
    • Decisión -
      Decision in own-initiative inquiry OI/5/2013/PMC concerning the European Medicines Agency’s web interface as well as the related guidance documents available in English only used by small-and-medium sized enterprises in order to carry out the registration of certain information about the medicines they sell in the EU
  • 27 de septiembre de 2016
    • Recomendación -
      Recommendation in case OI/13/2014/JF on the European External Action Service's non-recognition of a third country court ruling: payment of compensation Made in accordance with Article 3(6) of the Statute of the European Ombudsman [1]
  • 24 de septiembre de 2016
    • Recomendación -
      Recommendation of the European Ombudsman concerning the alleged failure by the European Economic and Social Committee to ensure that a member declared all relevant interests (inquiry into complaints 500/2015/ PHP, 561/2015/ PHP, 570/2015/ PHP, 577/2015/ PHP, 619/2015/ PHP, 635/2015/ PHP and 650/2015/ PHP)
  • 23 de septiembre de 2016
    • Evento -
      Disrupting Europe - Truth, Facts and Social Media (18/10/2016)
    • Decisión -
      Decision in case 417/2015/NF against the European Commission regarding delegated and implementing acts in the area of the Common Agricultural Policy
  • 22 de septiembre de 2016
    • Correspondencia -
      Reply from Vice-President Dombrovskis to the Ombudsman's letter on the transparency of the European Fiscal Board