My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.

Emily O'Reilly, 30 June 2014

The wall

The full wall

Election of the European Ombudsman

Emily O'ReillyThe election of the new European Ombudsman took place on Tuesday, 16 December 2014 at 12.00 CET.

The results are as follows:

Number of votes cast: 678
Abstentions: 43

Number of valid votes cast: 635
Votes in favour: 569
Votes against: 66

Emily O'Reilly was re-elected to serve as European Ombudsman.

For more information concerning the election of the European Ombudsman, please visit our 'election' page.

Who we are

Emily O'Reilly took office as European Ombudsman on 1 October 2013.

She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.


The institution has a highly qualified, multilingual staff.

This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.

What we do

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.

How we do it

Want to know more about how we work?

Watch this video to find out!

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What's new?

  • 19 December 2014
    • Event -
      Introductory meeting with the Deputy Secretary General of the European Parliament (29/01/2015)
    • Event -
      Presentation on TTIP to the European Movement International (29/01/2015)
    • Event -
      Introductory meeting with President Juncker (28/01/2015)
    • Event -
      AMISA2 Breakfast event (28/01/2015)
    • Event -
      National Energy Ombudsmen Network (NEON) (27/01/2015)
    • Event -
      European Ombudsman's Annual Report 2013 discussion in the plenary of the European Parliament (15/01/2015)
    • Event -
      Committee for Civil Liberties, Justice and Home Affairs meeting (08/01/2015)
  • 18 December 2014
    • Closing summary -
      Refusal to extend the signatures deadline for an anti-vivisection European Citizens' Initiative
    • Closing summary -
      Unnecessary tests on animals by registrants of chemical substances
  • 16 December 2014
    • Press release -
      Emily O'Reilly re-elected as European Ombudsman
    • Correspondence -
      Election of the European Ombudsman - 2014
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 2071/2013/EIS against the European Commission
    • Draft Recommendation -
      Draft recommendation of the European Ombudsman in the inquiry into complaint 2186/2012/FOR against European Chemicals Agency Made in accordance with Article 3(6) of the Statute of the European Ombudsman
  • 15 December 2014
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 1568/2012/(FOR)AN against the European Chemicals Agency (ECHA)
    • Correspondence -
      Decision of the European Ombudsman concerning complaint 2060/2014/FOR against the European Institute of Innovation and Technology (EIT)