My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.

Emily O'Reilly, 30 June 2014

The wall

The full wall
Who we are

Emily O'Reilly took office as European Ombudsman on 1 October 2013.

She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.


The institution has a highly qualified, multilingual staff.

This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.

What we do

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.

How we do it

Want to know more about how we work?

Watch this video to find out!

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What's new?

  • 19 September 2014
    • Correspondence -
      European Ombudsman launches public consultation in relation to the transparency of the Transatlantic Trade and Investment Partnership (TTIP) negotiations
    • Speech -
      Keynote Address - Democracy Promotion and Ombudsman - Plenary Session II, IOI Europe Conference
  • 18 September 2014
    • Speech -
      Welcome Speech - Opening of IOI Europe Conference
  • 17 September 2014
    • Visit -
      Biography - Margrete Auken - MEP, shadow rapporteur, clinical trials regulation
    • Visit -
      Biography - Ben Goldacre - Physician, academic, and author of "Bad Pharma"
    • Visit -
      Biography - Frédéric Simon - publisher and editor, EurActiv
    • Visit -
      Biography - Richard Bergström - Director General of the European Federation of Pharmaceutical Industries and Associations
    • Visit -
      Biography - Guido Rasi - Executive Director of the European Medicines Agency
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 1092/2012/OV against the European Parliament
    • Case opened -
      Eligibility of costs in EU funded project