My ambition is to support the EU institutions in becoming more effective, transparent and accountable by strategically increasing the visibility and impact of the work of the European Ombudsman.

Emily O'Reilly, 30 June 2014

The wall

The full wall
Who we are

Emily O'Reilly took office as European Ombudsman on 1 October 2013.

She is the former National Ombudsman of Ireland and National information Commissioner of Ireland (2003-2013), and an award-winning political editor, broadcaster, and author.

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The institution has a highly qualified, multilingual staff.

This means that we can deal with your complaint in your language as one of the 24 EU languages that we work in. We are committed to making our service fully accessible to people with disabilities.

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What we do

The European Ombudsman investigates complaints about maladministration in the institutions and bodies of the European Union.

If you are a citizen of a Member State of the Union or reside in a Member State, you can make a complaint to the European Ombudsman. Businesses, associations or other bodies with a registered office in the Union may also complain to the Ombudsman.

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How we do it

Want to know more about how we work?

Watch this video to find out!

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What's new?

  • 31 July 2014
    • Press release -
      Ombudsfrau fordert Rat und Kommission auf, mehr TTIP-Dokumente zu veröffentlichen
    • Correspondence -
      Letter to the European Commission requesting an opinion in the European Ombudsman's own-initiative inquiry OI/10/2014/MMN concerning transparency and public participation in relation to the Transatlantic Trade and Investment Partnership (TTIP) negotiations
    • Correspondence -
      Letter to the Council of the EU requesting an opinion in the European Ombudsman's own-initiative inquiry OI/11/2014/MMN concerning transparency and public participation in relation to the Transatlantic Trade and Investment Partnership (TTIP) negotiations
    • Case opened -
      Whistleblowing
  • 30 July 2014
    • Miscellaneous -
      Registration Form / "International Right to Know Day" - Transparency and public health – how accessible is scientific data?
    • Decision -
      Decision of the European Ombudsman closing the inquiry into complaint 2521/2011/(MF)JF against the European Commission
  • 29 July 2014
    • Correspondence -
      Letter inviting the European Union Agency for Fundamental Rights to contribute to own-initiative inquiry OI/8/2014/AN concerning the respect for fundamental rights in the implementation of the EU cohesion policy
    • Decision -
      Entscheidung der Europäischen Bürgerbeauftragten zum Abschluss ihrer Untersuchung zur Beschwerde Nr. 2343/2011/KM gegen die Europäische Kommission
  • 28 July 2014
    • Correspondence -
      Framework decision of the European Ombudsman on the creation of a public register
    • Press release -
      Ombudsfrau: Was tun die EU-Institutionen, um "Whistleblower" zu schützen?